City Volkswagen of Evanston

Great experience We found Iryna very helpful very professional and gave us all the info we needed for our final choice. We would highly recommend her, as she is very We found Iryna very helpful very professional and gave us all the info we needed for our final choice. We would highly recommend her, as she is very professional and takes pride in what she does. Thanks again for such a pleasant experience. Dan More

About as bad as it can get Apparently the recent poor performance by the Volkswagen global enterprise and diminution of its brand has not resulted in improved customer care and Apparently the recent poor performance by the Volkswagen global enterprise and diminution of its brand has not resulted in improved customer care and service. I can only comment on the shoddy treatment I have received at Autobarn Evanston, For what this outfit charges for service and repairs, one would hope that they stand by their products and service especially when the work they've done may contribute to future breakdowns. They steadfastly refuse to even consider that it might be their responsibility. Calling the service care hotline also resulted in a dead end. Their new motto should be "Our hands are tied." More

Outstanding service! I’ve been heart broken a lot of times by multiple dealerships and thankfully not this time and that was all because of Mario Grbavac. I can’t thank hi I’ve been heart broken a lot of times by multiple dealerships and thankfully not this time and that was all because of Mario Grbavac. I can’t thank him enough for helping me get my very first car. I went here to just give it a try. I didn’t even expect that i will be able to take the car home with me. But he did everything he could to help me. I highly recommend this dealership, by far the best experience I’ve had and highly recommend for everyone to see Mario. More

Yoram After searching aggressively 2 months for a Pearl Black VW CC with the sunroof, 4 cylinder turbo engine , low miles and nice factory wheels/Rims. I After searching aggressively 2 months for a Pearl Black VW CC with the sunroof, 4 cylinder turbo engine , low miles and nice factory wheels/Rims. I walked in the Evanston location as a last result. The manager greeted me with a hand shake and introduced Yoram as my salesman. I told him exactly what I was looking for and 2 hours later I could’ve been driving off the lot with my desired car. I drove another car to the lot but he had a porter meet me during my lunch break to get the car in the city. Yes he’s all that plus some👍🏽👍🏽. More

New Atlas Patrick McDonald was very professional and accommodating in taking the time to answer all of our questions ans show us all the features of the new Atl Patrick McDonald was very professional and accommodating in taking the time to answer all of our questions ans show us all the features of the new Atlas. More

The best experience ever at a car dealership! We just leased a VM Passat! What a wonderful experience we had with the entire staff. First with Vic the GM, Mario our Salesman, Narcis the General We just leased a VM Passat! What a wonderful experience we had with the entire staff. First with Vic the GM, Mario our Salesman, Narcis the General Sales Manager, Dominique from the Finance Department and the other staff we meet at the dealership. We can tell they are well trained, knowledgeable, genuinely kind and helpful. The Stackhouse Family from Lake Bluff! More

Great experience. I highly recommended The process was very smooth from beginning to end . More specifically I would like to give praise to my salesman Patrick McDonald. He is the best The process was very smooth from beginning to end . More specifically I would like to give praise to my salesman Patrick McDonald. He is the best: very professional, gentlemen,reliable and very dedicated He met our expectations I recommend him with all my heart ! More

Buying a New Vehicle Patrick was very helpful he made us feel comfortable and answered our every question. I really recommend him, he is a very good sales person. Patrick was very helpful he made us feel comfortable and answered our every question. I really recommend him, he is a very good sales person. More

Great Experience Working with Patrick, Goran, Narcis, and Eldin was a pleasure. The process from beginning to end never felt rushed and they did a great job of providi Working with Patrick, Goran, Narcis, and Eldin was a pleasure. The process from beginning to end never felt rushed and they did a great job of providing all the information I needed. No gimmicks. They provided a great deal and did everything to ensure I was happy with my purchase. More

Great Experience! This is the second time I've purchased a vehicle with Goran and the experience working with him has been consistently great. There was never any press This is the second time I've purchased a vehicle with Goran and the experience working with him has been consistently great. There was never any pressure, he was very knowledgeable and didn't mind answering the hundreds of questions I had as I was trying to choose between two different models. I ended up leasing a new GTI and the process from trading in my old car to driving away with a new one couldn't have been easier and more professional. I am very happy with my experience and will definitely be recommending this dealership to everyone and anyone who will listen! More