City Volkswagen of Evanston

Ricky was a joy to work with! He was both patient and knowledgeable. I walked away with a great new car, same day and am pleased with my purchase. The whole process was swift and I felt fully informed th knowledgeable. I walked away with a great new car, same day and am pleased with my purchase. The whole process was swift and I felt fully informed throughout. More

Awesome! Great communication and easy to work with! Gilbert was so open and honest. Made the whole experience a lot easier and smooth. This was my first car! Gilbert was so open and honest. Made the whole experience a lot easier and smooth. This was my first car! More

Mario Grbavac is a great salesman, kind and passionate about his work. I had a wonderful experience purchasing a used vehicle. The process was stress-free and pleasant. Mario Grbavac was very thorough an about his work. I had a wonderful experience purchasing a used vehicle. The process was stress-free and pleasant. Mario Grbavac was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. Smooth transaction and very helpful staff. Mario goes above and beyond for his customers and tries to help as much as possible. I walked out very happy and satisfied with the purchase. I would highly recommend buying here. More

I had a great experience at city Volkswagen. Very welcoming dealership. Customer service was awesome and very helpful. Denise and my other sale guy helped me in every way possible to get in and out w welcoming dealership. Customer service was awesome and very helpful. Denise and my other sale guy helped me in every way possible to get in and out with a purchased vehicle. I definitely recommend going to city Volkswagen to buy your next vehicle. I love my new suv!!! Thank you guys!!!!! More

I JUST BOUGHT A 2020 VW PASSAT SE. THE SALES STAFF WAS TOTALLY PROFESSINAL .I WAS TREATED WITH TOTAL RESPECT AND COURTESY I HIGHLY RECOMMEND BUYING A CAR THERE IF I WAS DONALD TRUMP YOU A WAS TOTALLY PROFESSINAL .I WAS TREATED WITH TOTAL RESPECT AND COURTESY I HIGHLY RECOMMEND BUYING A CAR THERE IF I WAS DONALD TRUMP YOU ARE HIRED!!!!!! SKOKIE MEL More

Gilbert was attentive, responsive, and friendly from the start. He was engaged and managed all my questions throughout the process. The whole team was great and highly recommended. start. He was engaged and managed all my questions throughout the process. The whole team was great and highly recommended. More

Ricky was a pleasure to work with. After visiting 3 other dealerships Ricky was the most genuine, helpful, personable salesman and ultimately the reason I decided to buy my car. While I was test-driving and dealerships Ricky was the most genuine, helpful, personable salesman and ultimately the reason I decided to buy my car. While I was test-driving and asking general questions not once did I feel pressured to buy a car, as a younger buyer this was key. Nor was I hounded by emails, calls, and texts afterward like some dealerships, although there were some. One thing to keep in mind, this dealership does not include their certified pre-owned fee in their original price, something that every other dealership I visited included. Overall a good experience, especially if you have the opportunity to work with Ricky. More

Gilbert did a great job he stayed in contact with me three the hole process. I had to make a second trip to the dealership and Gilbert made it worth . Great job three the hole process. I had to make a second trip to the dealership and Gilbert made it worth . Great job More

Wonferful people, great energy, respectful staff. Me and my husband enjoyed the experience of buying a car and this says a lot. The last time we got a car it was a draining experience, but this time we felt my husband enjoyed the experience of buying a car and this says a lot. The last time we got a car it was a draining experience, but this time we felt that time flew. Very experienced and knowledgeble people. Thank you everyone for your help and patience. More

Ricky was a pleasure to work with! He was extremely patient with us and genuine the whole time we were there. I would highly recommend seeing Ricky if you’re in the market for a VW! patient with us and genuine the whole time we were there. I would highly recommend seeing Ricky if you’re in the market for a VW! More