City Volkswagen of Evanston

Excellent Customer Service Emir Svraka was very professional I was in the process of changing jobs and needed a new car. Emir Svraka was very professional and efficient. He made the car buying experience very I was in the process of changing jobs and needed a new car. Emir Svraka was very professional and efficient. He made the car buying experience very positive. More

Not very professional Sales professional Mario of the Volkswagen dealer is very unprofessional. The deal fell through and he decided to take his anger out on me. Frustrated Sales professional Mario of the Volkswagen dealer is very unprofessional. The deal fell through and he decided to take his anger out on me. Frustrated or not you should never take your anger out on a client. When I decided to walk from the deal he told me to go f*xx myself and that I'm a big waste of his time. I would have considered going through with the deal if he didn't go crazy and blow up on me when I questioned why the price wasn't what we agreed upon. If you want a sales professional who will treat you with respect go to autobarn fiat across the street. They treated very professionally since the first time I walked in the door. More

Excellent Customer Service Early phone conversations with an unknown employee were a bit challenging, but after working with Mario and Danny at the dealership everything else wa Early phone conversations with an unknown employee were a bit challenging, but after working with Mario and Danny at the dealership everything else was an excellent experience. Both gentlemen were friendly, efficient, and absolute professionals that made our experience a pleasant, as well as easy car buying experience. I would happily work with both of them again in the future. More

Everything you need! Hello there, the Autobarn of VW paired with Emir Svarka is what you are looking for in a dealership! Give it a shot, you'll enjoy! Hello there, the Autobarn of VW paired with Emir Svarka is what you are looking for in a dealership! Give it a shot, you'll enjoy! More

Very Helpful Sales Team Had a really great car-buying experience. I would highly recommended the Autobarn. Brian (Bogdan) and Matt were both very professional and easy to w Had a really great car-buying experience. I would highly recommended the Autobarn. Brian (Bogdan) and Matt were both very professional and easy to work with. More

The best car buying experience I ever had!! I want to start by asking how does a Man with 2 child support, past car repossessions, student loan debt, low credit rating was able to get a 2016 Vol I want to start by asking how does a Man with 2 child support, past car repossessions, student loan debt, low credit rating was able to get a 2016 Volkswagen Tiguan? Yesterday a miracle happened and one of the happiest day in my life, I came to Autobarn suppose to be get a second opinion and quote from another dealership which gave me an approval but the deal seems very high with 26% apr and monthly payments more than my budget. Never owned any brand new car before so I am very nervous, but one thing I do like, I love the 2016 VW Tiguan, I walked in right away I was greeted with respect by the staff and introduced to the word's best Car Salesman named Emir Svraka, to make long story short, I asked for the impossible, I wanted low apr, low monthly payments or I will buy the car from the other place. Emir treated me and my family with respect, gave me the best show and tell regarding VW Tiquan and showed me the best options for my budget. If I asked for the same deal from the competitors, I am positve they will waste my time and will probably tell me up front "they can't", but Autobarn Volkswagen did everything in their power to get me approved first of all and 3.6% apr, $489 Monthly payments! I can't believe it, they got me approved for my very first Brand New Car and not a used one! Not bad for guy with low credit rating, 2 child support, student loan debt! Again please ask for Emir Svraka, if you are reading this buddy, thank you again for your help yesterday, and thank you Bogdan Studzinski of Volkswagen financing for the approval! More

Amazing service! Evanston Autobarn Volkswagen has some truly amazing people working there. Went on a whim to look at a 2014 Tiguan and showed up there 40 mins before t Evanston Autobarn Volkswagen has some truly amazing people working there. Went on a whim to look at a 2014 Tiguan and showed up there 40 mins before they closed saying "I want to buy this car." They made it happen, and fast to. They went all the way to make sure I got what I wanted. Special thanks to Emir Svraka for staying late and helping me and Bogdan Studzinski for getting me approved with a great interest rate. You guys really know how to get things done. More

Great Experience! My wife and I drove to the Evanston Autobarn from Michigan looking for a newer, low mileage Jetta. We met Emir who let us test drive several vehicles My wife and I drove to the Evanston Autobarn from Michigan looking for a newer, low mileage Jetta. We met Emir who let us test drive several vehicles around the area but we couldn't find one in our price range and we drove back to Michigan. Emir was very helpful and wanted to give us the most for our budget so he kept looking for a vehicle in our price range. After sending us pictures with the CarFax and even negotiating a price over the phone, we drove back two hours to test drive it and ended up buying it. Emir was very helpful during the whole transaction, patiently attending to our several questions, concerns and requests. We were very pleased with the deal we got and even got a full tank of gas to drive back with! Thanks Emir! More

"Simply the Best" There is a reason why me and my family have been repeat customers of the Autobarn since 2005 and the answer is Vic Jalili! He makes buying a car an en There is a reason why me and my family have been repeat customers of the Autobarn since 2005 and the answer is Vic Jalili! He makes buying a car an enjoyable experience and makes sure that you walk in and walk out completely satisfied. His exemplary customer service and knowledge keeps us coming back. We just made another purchase last week and Vic was patient and professional while making sure we made the right purchase. The dealership was immaculately clean and the staff we interacted with were both professional and courteous. You get an A+ plus once again! More

Wonderfully Easy After texting Narcis back and forth,we agreed on a price and I drove to the dealership to seal the deal. Narcis,Mario and Danny were super to deal wit After texting Narcis back and forth,we agreed on a price and I drove to the dealership to seal the deal. Narcis,Mario and Danny were super to deal with and I was a happy guy as I drove off in my new car! I highly rcommend The Autobarn of Evanston! Thank you. Sincerely,Randy Hayden. More