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City Volkswagen of Highland
Highland, IN
1,916 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen.
Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 1,916 reviews
July 29, 2025
Smooth, professional, and honest. Thanks, Brian! I will definitely be back as I will bring family and friends! Thanks, Brian! I will definitely be back as I will bring family and friends! More
by shayshay
Employees Worked With
July 29, 2025
I was worried about my credit, but Brian worked with the finance team to get me approved with a great rate. I couldn’t believe it! finance team to get me approved with a great rate. I couldn’t believe it! More
by trendrake649
July 29, 2025
From the test drive to the final signature, Brian made sure I was comfortable and informed every step of the way. He was never pushy and truly wanted me to get the right vehicle. Thank you, Brian, for hel sure I was comfortable and informed every step of the way. He was never pushy and truly wanted me to get the right vehicle. Thank you, Brian, for helping me get my dream car! More
by cristalp
Employees Worked With
July 29, 2025
If you hate car shopping, go see Brian West. He’ll make you laugh, treat you right, and maybe even sell you a car you actually love. He’ll make you laugh, treat you right, and maybe even sell you a car you actually love. More
by richszumi
July 29, 2025
Brian turned what is usually a stressful process into an easy, even enjoyable one. I appreciated his professionalism and his sense of humor. I’ll definitely send my friends and family to him. easy, even enjoyable one. I appreciated his professionalism and his sense of humor. I’ll definitely send my friends and family to him. More
by shareton
Employees Worked With
July 29, 2025
Brian was my salesman, and I will never go to another person! He was very honest up front and not pushy on my decision. He even made it make sense to me; I never had a salesman put that much time and exp person! He was very honest up front and not pushy on my decision. He even made it make sense to me; I never had a salesman put that much time and explanation into the process before. Jon was great as he came in and introduced himself up front. He made us feel like we were important customers, not just dollars coming through the door! We appreciate you, Brian and Jon! We will be bringing our friends and family to be well taken care of! More
by charolottep
July 29, 2025
They took the time to make sure I had a deal I was comfortable with and was negotiable. Smooth process. comfortable with and was negotiable. Smooth process. More
by stevelaw24
Employees Worked With
July 28, 2025
Had to trade in my ID4 because of numerous breakdowns and system failures. Difficult process that I felt they handled very professionally. system failures. Difficult process that I felt they handled very professionally. More
by chefsoncall
Employees Worked With
July 26, 2025
Best dealership by far that strives on customer satisfaction and transparency. I purchased my last few vehicles here even though I live 1.5 hours away… that should speak for itself. Always taking c satisfaction and transparency. I purchased my last few vehicles here even though I live 1.5 hours away… that should speak for itself. Always taking customer needs first and figuring out solutions that best fits their budget needs. Andy McQuiston in Sales and the Sales Managers (Jon specifically) always goes above and beyond, exceeding expectations. Thanks Again! More
by Aguido2402
July 26, 2025
All around great service. Andy was there every step of the way helping us and educating us on each of the vehicles we seen. Andy was there every step of the way helping us and educating us on each of the vehicles we seen. More
by dwayneliddelljr
Employees Worked With
