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City Volkswagen of Highland

Highland, IN

4.9
1,847 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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9601 Indianapolis Blvd

Highland, IN

46322

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Showing 1,847 reviews

April 19, 2025

I bought a brand new Golf GTI and Brian West walked me through everything and made me understand the whole process! I'm driving away very happy! I highly recommend this dealership and anyone to use Brian More

by mmrjabal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian West
Apr 19, 2025 -

City Volkswagen of Highland responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 18, 2025

Let me just start by saying Brian was amazing from the initial phone call. I came in and he began the process with great professionalism and was very pleasant. Him and Anthony made the shipping experience More

by Lovekari210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian West
Apr 19, 2025 -

City Volkswagen of Highland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 17, 2025

Some time ago,I had my 2013 volkswagen diagnosed with a flywheel replacement as well as an exhaust flap. When I finally brought it in for repair, there were other issues as well that needed to addressed. J More

by Jesse Spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Green,Kylie
Apr 17, 2025 -

City Volkswagen of Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Chris Capparelli Service Director ccapparelli@cityautogroup.com

April 15, 2025

Very pleasant to work with. Worked hard to get me the deal I needed. Very pleased More

by spring1166
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

City Volkswagen of Highland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 14, 2025

Alex and Anthony were beyond helpful! They worked amazing together and helped me turn my horrible situation into an amazing one! I am forever thankful for them! The facility itself was ex More

by ambers2084
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

City Volkswagen of Highland responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 11, 2025

Excellent buying experience! !!! Andy M. was a pleasure to work with! Love love love my new Atlas! More

by lac.9227
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

City Volkswagen of Highland responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 10, 2025

John, James, and Firas were all wonderfully helpful with the purchase of our 2024 Atlas! They answered all of the questions that we had and were very informative from the moment we stepped in to the dealers More

by Isaiahpapineau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Firas Alqahef
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

City Volkswagen of Highland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 06, 2025

I had never purchase a brand new car within the year we are in before thank you Anthony More

by Kalfred312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

City Volkswagen of Highland responded

Thank you so much for choosing City Volkswagen of Highland! Please let us know if we can be of any more assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 03, 2025

Andy was my salesperson for my Golf R-found it at a different dealership and had it shipped in-and came in on his day off to complete the sale-totally blown away with incredible customer service! More

by chrisdynamic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Mcquiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Firas Alqahef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

City Volkswagen of Highland responded

Thanks for sharing about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

April 01, 2025

The dealership was fair and will negotiate with you. Awesome service department. Great sales team , They are honest about your situation. More

by KITWANA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Lotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES THOMAS
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John from service department
Apr 01, 2025 -

City Volkswagen of Highland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com