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City Volkswagen of Highland

Highland, IN

4.9
1,920 Reviews
Hi there. Thanks for considering us for your next new or pre-owned Volkswagen. We're here to make sure you have a good time purchasing and owning your Volkswagen. Even online we manage to be a full-service dealership. Looking for a price quote? We can do that. Want to order parts? No problemo. Need to make a service appointment? Yep, we can do that here, too. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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9601 Indianapolis Blvd

Highland, IN

46322

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Showing 1,920 reviews

August 01, 2025

It was a pleasure working with Brian he was professional and knowledgeable. Highly recommend City of Volkswagen More

by Rob
Recommend Dealer
Yes
Employees Worked With
Brian West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

City Volkswagen of Highland responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Highland! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

August 01, 2025

I love my Taos! Brian is so nice to work with definitely recommend him and will buy another car from him in the future! More

by garnerjanece
Recommend Dealer
Yes
Employees Worked With
Brian West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

City Volkswagen of Highland responded

Here at City Volkswagen of Highland, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 31, 2025

Love my Taos I got from Brian he was great and the dealership was easy to work with! More

by Brittne49
Recommend Dealer
Yes
Employees Worked With
Brian West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

City Volkswagen of Highland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 31, 2025

Brian was a great salesman to work with not your typical experience wasn’t pushy and explained everything to me! More

by Shundra
Recommend Dealer
Yes
Employees Worked With
Brian West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

City Volkswagen of Highland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing City Volkswagen of Highland. We look forward to having you as one of our valued customers for many more years to come! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 29, 2025

Brian West is hands-down the best car salesperson I’ve worked with. He was quick to respond, flexible with my schedule, and worked hard to get me approved with great financing. 10/10 experience at City Vo More

by cynthc
Recommend Dealer
Yes
Employees Worked With
Brian West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

City Volkswagen of Highland responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 29, 2025

Smooth, professional, and honest. Thanks, Brian! I will definitely be back as I will bring family and friends! More

by shayshay
Recommend Dealer
Yes
Employees Worked With
Brian West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

City Volkswagen of Highland responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Highland. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 29, 2025

I was worried about my credit, but Brian worked with the finance team to get me approved with a great rate. I couldn’t believe it! More

by trendrake649
Recommend Dealer
Yes
Employees Worked With
JAMES THOMAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

City Volkswagen of Highland responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 29, 2025

From the test drive to the final signature, Brian made sure I was comfortable and informed every step of the way. He was never pushy and truly wanted me to get the right vehicle. Thank you, Brian, for hel More

by cristalp
Recommend Dealer
Yes
Employees Worked With
Brian West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

City Volkswagen of Highland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Highland are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 29, 2025

If you hate car shopping, go see Brian West. He’ll make you laugh, treat you right, and maybe even sell you a car you actually love. More

by richszumi
Recommend Dealer
Yes
Employees Worked With
Brian West
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fusha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik
Jul 29, 2025 -

City Volkswagen of Highland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Highland. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 29, 2025

Brian turned what is usually a stressful process into an easy, even enjoyable one. I appreciated his professionalism and his sense of humor. I’ll definitely send my friends and family to him. More

by shareton
Recommend Dealer
Yes
Employees Worked With
Brian West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

City Volkswagen of Highland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com