City World Ford

Adrian was professional , polite very helpful ., his knowledge was excellent. He made me feel very comfortable during my buying experience. I look forward to seeing him again knowledge was excellent. He made me feel very comfortable during my buying experience. I look forward to seeing him again More

I have the best experience ever when I went to buy my car at city world ford where I met the friendliest person ever franklin beco. He is full of energy and very exciting too. at city world ford where I met the friendliest person ever franklin beco. He is full of energy and very exciting too. More

I need it to buy a car and my brother in law took me to city world ford where I met the best salesperson ever Franklin beco. He is a good person and very happy. city world ford where I met the best salesperson ever Franklin beco. He is a good person and very happy. More

I have the best s experience today in Ford I met the Frank the bes customer service ever ❤ I will recommend 👌 this sale men!!!! Thanks Frank Beco Frank the bes customer service ever ❤ I will recommend 👌 this sale men!!!! Thanks Frank Beco More

Liz really helped me out in getting my first vehicle, really appreciate all the help city world ford put into getting my car. Really recommend them. really appreciate all the help city world ford put into getting my car. Really recommend them. More

I dealed with Franklin Beco for more than 10 years and I will only do business with him. I will fallow him anywhere. Love you Franklin. will only do business with him. I will fallow him anywhere. Love you Franklin. More

Yo me confío en Franklin beco porque fue la primera persona que me dio la oportunidad de hacer mi crédito y comprar mi primer carro. Gracias Franklin. persona que me dio la oportunidad de hacer mi crédito y comprar mi primer carro. Gracias Franklin. More

Brianna gave me the best deal I could get and let me tell you it’s a good xxx deal she’s a great person even came in on her day off when I asked her. you it’s a good xxx deal she’s a great person even came in on her day off when I asked her. More

Friday, March 28, 2020. I am having a very unpleasant Friday, March 28, 2020. I am having a very unpleasant experience with Citywide Ford right-now!!! One issue is communication, the other is dishones Friday, March 28, 2020. I am having a very unpleasant experience with Citywide Ford right-now!!! One issue is communication, the other is dishonesty and the other is faulty work. Three days in now and the original issue I bought it here for, is still an issue. Although they’ve told me it would be fixed. More to come. The details I went to Citywide Ford service facility for a passenger door faulty switch. I asked the service writer to check for recalls on the vehicle, he did. And found the issues was a recall issue and it was “repaired”. They call me and say the car is ready, I go back to pickup my car and now there’s a check engine light on, which was not on when I dropped off the car. Now I’m at $60 in Uber back and forth. The service writer, Lied and said he told me about the light being on. (I would not have spent $60 to go to the dealer just to say fix it.) I would have had it checked/ repaired without making a useless trip! And as I checked the original repair, it was not complete. I tell them to proceed with the additional repair. Then I get a call that the car is ready and the cost is $1,600! I ask the service Director if he could make a consideration on the bill due to the previous wasted trip. He starts complaining about his customers and adds me to the list of “pain in the xxx” customers and refuses to give any consideration for his lying representative. I pay the bill and begin to check my vehicle and find the original issue is still present! Passenger door latch assembly which no longer allows the vehicle security system to work nor does the remote start work. The service Director essentially had nothing to say about the issue. The service writer takes the car back to the mechanic who worked on the issue and they bypassed a hood sensor to make the remote start work again. They seem to have broken my hood sensor and instead of replacing it, they send me to their parts department. Monday, March 31, 2020 It is now 3 days later and the passenger door latch issue is back. The alarm goes off for no reason and the remote-start has stopped working again. I now have to leave my vehicle unlocked or the alarm will go off regularly. Passenger door open indicator stays on when door is closed. Citywide is currently the closes Ford dealer to me. I will take the time to find a different Ford dealer with a better service department. After I make all of their management and ownership aware of this issue. More