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City World Hyundai - Service Center

Bronx, NY

4.6
140 Reviews

140 Reviews of City World Hyundai - Service Center

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April 15, 2024

Was very pleased took care of me very quick and efficient also very professional attention was given to me thank you More

by stormof61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kona Hyundai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Apr 15, 2024 -

City World Hyundai responded

Stormof61, It was a pleasure helping you find your new Hyundai Kona! We really appreciate you taking the time to share your feedback!

March 23, 2024

Nice guys with great service ,Julio,Jimmy and Chris I also didn't have to wait long. More

by latoyadr30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

City World Hyundai responded

Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much

March 23, 2024

Are we almost there? I left my car on Feb 16. Someone back-ordered parts on Feb 26. A lady in the parts department called me on Mar 5 and said that the manufacturer is m More

by smgiant
Recommend Dealer
Yes
Employees Worked With
Jimmy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2024

The whole process was very quick and thorough. They even were able to add on a last minute request. More

by ddileo00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

City World Hyundai responded

Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much

March 06, 2024

They take care of you and help you with everything you need all the way! More

by elcabre37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

City World Hyundai responded

Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much elcabre37!

March 04, 2024

Hi Jimmy! I'm DAVID. Thank you for trying to help me. Here is one thing I have to explain to you. I'm commuting by bus from the Bronx to Mt Pleasant. It takes More

by smgiant
Recommend Dealer
Yes
Employees Worked With
Jimmy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

City World Hyundai responded

smgiant, we sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at City World Hyundai. Thank you for taking the time to bring these issues to our attention. Your feedback is important to us. I can be reached at ymorales@cityworldauto.com should you wish to discuss this. Thank you, Yadel Morales, General Sales Manager

Mar 22, 2024 -

smgiant responded

Do you have any good news or updated info regarding the arrival of parts to fix my car?

February 29, 2024

It was a great simple experience. Came in, mentioned I had appointment and was taken in right away. I stated the work that needed to be completed and they got it done efficiently. Lov More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 05, 2024 -

City World Hyundai responded

Jose, It was a pleasure helping you with your car maintenance! We appreciate you taking the time to share your feedback and being so open with us. Thank you for this ⭐️⭐️⭐️⭐️⭐️ FIVE-STAR review, Jose! Share this experience with your friends and family, and let them know It's better to Buy in the Bronx!

February 19, 2024

Very helpful. Service was done fast Kept me update on everything that was been done to my car. More

by gleny_75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

City World Hyundai responded

Our team works hard to bring our service to a high level and we appreciate the feedback so we know we're doing it right. Thank you so much Gleny_75!

February 15, 2024

Any time you have to get work done on your car you should always expect to wait at least a few hours. So for me the time isn’t what time considering. What I’m looking at when I have to wait a while is how w More

by Chris Collazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : tech: KELVIN DARKWA
Feb 16, 2024 -

City World Hyundai responded

Chris, it was truly a pleasure assisting you with your vehicle service! Your feedback means the world to us, and we're grateful for your openness. Thank you for taking the time to share your experience!

December 20, 2023

I’m disabled (handicap plates), I took 7:45am appt, arrived @ 7:30am to 5 cars in front of me that were taken care of before me. I had to stand outside in the cold while I waited since the waiting are More

by marilynmendezgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Dec 22, 2023 -

City World Hyundai responded

Marilynmendezgonzalez, we sincerely apologize for the experience that had you feeling this way. Our goal is to provide exceptional service to every customer at City World Hyundai. Thank you for taking the time to bring these issues to our attention. Your feedback is important to us. I can be reached at ymorales@cityworldauto.com should you wish to discuss this. Thank you, Yadel Morales, General Sales Manager.

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