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City World Toyota

Bronx, NY

4.6
906 Reviews
At City World Toyota, our customers have come to expect excellence in customer service and a quality experience overall founded by the professionalism and knowledge of our sales team, a friendly environment, competitive pricing and convenient financing and leasing opportunities. The total City World Toyota experience is founded on a life-long relationship that extends beyond the purchase of your vehicle and into the service and maintenance of all of the vehicles you keep in your driveway. We are at home in the Bronx and we're a part of the community that we love and we'd love to serve you and your family right here in our neighborhood. Come and see us at City World Toyota and we will remind you of all the reasons that "It's Better to Buy in the Bronx!"
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3333 Boston Road

Bronx, NY

10469

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Showing 906 reviews

January 11, 2012

The sales representatives treated me good and came across as though they were genuinely intrested in seeing me walk away happy. I never felt pressured either. More

by Heidydisla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian and cori
January 08, 2012

This employee was excellent in his knowledge of salesmanship with the customers. He was convincing in pointing out that the life of my old Toyota was just about running out and how in the long run More

by negra10475
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Madera
January 03, 2012

I had known I would be buying a Prius, and knew the options I wanted, and it was then down to price and color. They came through, beat 6 other dealers on price, and had a color we liked. Gene Harri More

by meyerjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Harris
January 03, 2012

As a recurring buyer I continue to have an excellent experience when I visit Cityworld Toyota. There is a pleasant atmosphere with no pressure to buy - just guidance. More

by Alecia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy, Robert,Seamas and the Manager- Rick
January 03, 2012

I have been dealing with City World Toyota for many years. I have been extremely satisfied with the service that I receive each time I have gone. Michael Schraf has been my sales rep for many years. More

by masonbar
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Schraf
January 02, 2012

The staff was extremely kind and helpful. They definitely exceeded our expectations. I went in looking for a used car and left with a brand new car! I would definitely recommend them. More

by ldiaz13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
December 30, 2011

I THOUGHT OVERALL MY PURCHASE WAS GOOD BUT I DID NOT GET THE PRICE I WAS LOOKING TO BE AT, WHICH I SET BEFORE VISITING YOUR DEALERSHIP. I WAS A LITTLE DISAPOINTED THAT NO ONE CAME OUT TO SEE ME OFF AND SH More

by 2012 CAMRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KAMAL
Jan 09, 2012 -

City World Toyota responded

We appreciate you expressing your concerns pertaining to your experience with us. It is disappointing, however, that you didn't express these issues with us while you were present, as we proudly conduct an exit interview with each client at the end of each sale and delivery to follow up with any problems and concerns with the experience, dealership and staff. While we could not offer the amount of money you wished for your trade, we did care for any monies owed on your vehicle when traded. Further, insurance setup is always completed before the client is introduced to the Finance Department. We regret any confusion and issues you had with your experience and only hope that any future issues can be resolved immediately and with the utmost respect. -Sebastian C. Alverius Customer Relations Manager City World Toyota

December 28, 2011

Fabin help and in getting the car we like. And Cori help us out with the paper work. both guys were great in helping us. More

by MrAngel777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian and Cori
December 18, 2011

Jimmy and Cory were courteous and professional. They tried to get us the best deal possible according to our budget and the cars were in great condition. More

by BabyRacoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Johnson & Cory
December 14, 2011

I was in the market for a used hybrid when I ran across a great deal for a 2009 Toyota Prius at below the book value on Kelly Blue Book site. I immediately contacted the dealership to see the vehicle. From More

by Sheron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon
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