Cityside Subaru

I just bought my third-in-a-row Subaru from this dealership. Years ago I used to commute 120-220 miles per day (from Cambridge MA to Nashua NH and back; often by way of Marlborough MA). I traded dealership. Years ago I used to commute 120-220 miles per day (from Cambridge MA to Nashua NH and back; often by way of Marlborough MA). I traded cars every year (buying the new model every October) and grew to really hate it. I then switched to working from home and using my car only for shopping and joy rides. My yearly mileage dropped from 40,000+ to less than 5,000. But I enjoy driving, and what little driving I do, I want to be an enjoyable experience. I got my first Subaru (a Legacy) based on Consumer Reports' recommendation that it's a "fun to drive" car. They were right. I also found out that Subaru's AWD lets me go at times and places when everybody else is stuck in the snow. And as little as I do drive (the car often stays unused for days at a time), I have never had my car fail to start when I turn the ignition key. Also, never a breakdown or need for serious repair. After a number of years, it would be time to switch. I replaced the Legacy with a Forester XT, and now the XT with an Impreza WRX. All three cars were purchased at CitySide Subaru, and serviced by CitySide's Service Dept. There isn't really much I want or need to say in describing my CitySide experience. I may not be a high-mileage driver, but I'm certainly not an idiot. Had my CitySide experience with my first Subaru not been agreeable, do you really think that I would have gone back for a second and then a third purchase? That's why I started this review by stating that I've just bought my third car from them. Remember, in years past I used to buy a new car every year, so I believe myself to have much more car-buying experience than most people. I have experienced all sorts of car dealerships, so I believe I know what I'm talking about. Take my word, this dealership is as good as they come. In all respects. I wholeheartedly recommend CitySide Subaru to you. And special thanks to Michael and Rob, for being the nice people that they are :) More

THE SALESMAN WAS VERY PERSONABLE, KNOWLEDGEABLE AND THE SALESMAN WAS VERY PERSONABLE, KNOWLEDGEABLE AND EFFICIENT. THE PERSON IN CHARGE OF FINANCE WAS TERRIFIC. I COULDN'T BE HAPPIER WITH THE DEALER AN THE SALESMAN WAS VERY PERSONABLE, KNOWLEDGEABLE AND EFFICIENT. THE PERSON IN CHARGE OF FINANCE WAS TERRIFIC. I COULDN'T BE HAPPIER WITH THE DEALER AND THE CAR. More

These guys were very nice to work with. They definitly made the experience as easy as possible. This was the only dealer that actually had a choice of cars in the area. I got exactly what I wanted, and made the experience as easy as possible. This was the only dealer that actually had a choice of cars in the area. I got exactly what I wanted, and it was the only place that had the car within 100 miles, it seemed. More

#1 among Boston area Subaru dealer in term of price, service and overall buying experience. Would recommend this dealership to my friends with no reservations. service and overall buying experience. Would recommend this dealership to my friends with no reservations. More

I would recommend this dealership to a friend without reservation. I knew exactly what I wanted. I phoned to ask about availability and they said they could get it. The price we arrived at very reason reservation. I knew exactly what I wanted. I phoned to ask about availability and they said they could get it. The price we arrived at very reasonable so I agreed, subject to a mutually acceptable value for my trade in when I drove up to conclude the deal. When I got there everyone was very nice and the transaction was totally straight forward with no surpises. More

I was very pleased with the level of professionalism and time this particular dealer spent with me to make sure I got the exact car I wanted. They were able to give us a very fair trade in price as well as time this particular dealer spent with me to make sure I got the exact car I wanted. They were able to give us a very fair trade in price as well as new car price. I would recommend this dealership to anyone who wants to deal with straight shooters who won't waste your time trying to get the most % they think they can get out of you. More

Peter was friendly and pleasant. When things diverted from his plan, he was apologetic and gave us a loaner. Overall, a positive experience buying a car. from his plan, he was apologetic and gave us a loaner. Overall, a positive experience buying a car. More

It was great car buying experience with mark. He is It was great car buying experience with mark. He is very responsive and proactive. I got an impression that he will response any requests from clien It was great car buying experience with mark. He is very responsive and proactive. I got an impression that he will response any requests from clients with prompt manner. So it was worry-free car buying experience. So far I love my impreza so much. Thanks Mark for the postcard you have sent me. Sincerely, In-hwan More

John Melvin sold me my first brand new car and made me feel very comfortable in switching from a long time Acura fan to a Subaru fan. John was kind and professional without crossing the fine line between feel very comfortable in switching from a long time Acura fan to a Subaru fan. John was kind and professional without crossing the fine line between being a good salesman and being an extremely push salesman. He was able to answer my many questions without a problem! I was looking for a reliable car that would fit my needs for the typical work week, but also one that would be safe for my outdoor adventures. I would absolutely recommend Cityside Subaru, and specifically John Melvin to any of my friends or family. Thank you for all of your help and I happy to be a part of the Subaru family! More

Everyone in the building was a major help for us with our first new car purchase! MARK LIDANO was extremely helpful, patient (never that pushy salesman-type that we saw at other places) and instantly bo first new car purchase! MARK LIDANO was extremely helpful, patient (never that pushy salesman-type that we saw at other places) and instantly bonded with our family. He kept our 10 month old in his lap (well, on his belly) while we discussed our family's needs. Go sit down and talk with Mark. Look to your left, there's a photo hanging in his cubicle with our daughter in Mark's arms. Mark assisted me with the entire process and I'm confident he'll continue after the sale. How many salesman actually care after a sale?? Very pleased with our Outback and shopping/buying experience! I'm comfortable sending anyone there. P.S. bring a baby or toddler and maybe you'll get a discount! -Betts family brookline, ma More