Back

Cityside Subaru

Belmont, MA

4.9
3,693 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Contact Dealership

790 Pleasant St

Belmont, MA

02478

Directions

By Type

Showing 3,693 reviews

September 01, 2011

I deal with Peter Rosenberg because of a recomendation from a friend of mine from work.I found Peter to be very friendly and knowlagable about Subaru he answer all my guastions.He never pressure me to buy More

by olegv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Rosenberg
August 25, 2011

I got a new Outback in 24 hours. Mr. Rosenburg was a pleasure to work with. He and Jade got me financed in no time at all. I cannot recommend this dealer or these two guys enough. More

by akell1366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade
August 24, 2011

This review is more of an description of my experience with CitySide rather than a specific review of a car buying experience since we didn't make much progress. Buying a car is a pain. You can research v More

by TerrenceH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Krasow
Sep 20, 2011 -

Cityside Subaru responded

I would first like to apologize if our way of doing business did not fit into Terrence's thoughts of how we should define our business practices. We believe in keeping our local customers and urge them to shop us last in order to do so. We also believe that purchasing a vehicle is not just about the price but the relationship as well. When a customer sends us a request without a phone number, it is proof that more times than not, they are not intending on purchasing from us. After some back and forth emails and notification of this post, I reluctantly sent him a quote and asked him to call me. I explained our position and he came in with the quote we gave him. We gave him what ended up being very fair numbers and he left without reason. Ultimately, we did not sell him a car and the negative review continues to show. We apologize for not being able to meet all of your expectations and will learn from this experience.

August 18, 2011

When we first walked in to Cityside Subaru, I felt that no one really wanted to help us with our car buying experience since we were looking at Used vehicles and not New vehicles. Fortunately, Mark was hel More

by emily.mo.williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
August 17, 2011

Dan and Glen were both very helpful in taking me through the process of purchasing a brand new 2011 Impreza WRX STi. They'll go the extra mile to make sure customers leave happy. More

by jeffreymui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rosengarten, Glen Dalton
August 16, 2011

This is the 2nd car I have purchased from Cityside Subaru and both times I have worked with Mark Lidano. In both experiences, I have been tremendously impressed with the courtesy of the Cityside staff and th More

by 423474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
August 10, 2011

I was looking for a new car and had done some comparison I was looking for a new car and had done some comparison shopping online. A couple of friends had said the all-wheel drive made a Subaru a goo More

by evafromarlington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Rosenberg
July 28, 2011

I recently bought a 2011 WRX from these guys. I have to say the service was great. They all worked together and closed the deal really fast. I was working with Patrick Subaru and had a deal locked down but More

by gregp8501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE, ROB, NATHAN AND JASON
July 28, 2011

I was not sure of a vehicle I wished to purchase and City Side was my first stop. My wife and I connected with Peter, he showed us a couple of models, we said we liked the Outback. He took us for a ride and More

by jdsarno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Rosenberg
July 16, 2011

I went to Cityside Subaru looking for a new car, and am a committed Subaru customer. I worked with Peter R. who was just a wonderful salesperson -- incredibly knowledgeable, patient, delightful company, and More

by Beth E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Rosenberg, Jade Vigilio, Donald Ratcliffe, Dan Remen
...
329
...