Cityside Subaru

I was pointed to CitySide by Consumer Reports Pricing Service when I was looking to replace my 2001 Forester (bought new in 2000) with another Subaru. Having done my homework, I expected a less than idea Service when I was looking to replace my 2001 Forester (bought new in 2000) with another Subaru. Having done my homework, I expected a less than ideal experience with a city dealer. However, I can honestly say that every step in the process of dealing with Mike and Don was easy, pleasant and NO PRESSURE. They were committed to the price reported through Consumer Reports's pricing service and, even when doing their jobs by pitching everything from simonizing to service plans, they were never exerting pressure, consistently respectful of our right to say no (and they UNDERSTOOD no when they heard it), and always helpful. This makes my second new car purchase in 10 years, both times I bought a new Forester, and it also makes for my second EASY, PLEASANT AND EXCELLENT car buying experience. Because of the quality of the service, for the first time we are actually going to use a dealership for all our maintenance and servicing. Thanks to all at CitySide and definitely go there if you're in the market for a Subaru. More

I had a great experience with this dealership and Glen was more than helpful for all of my new car needs. This was my first time getting a new car and I couldn't have been more pleased with the great cust was more than helpful for all of my new car needs. This was my first time getting a new car and I couldn't have been more pleased with the great customer service I was given. Thanks to Cityside for a great experience an amazing new car! More

Extremely friendly people who are more interested in getting you the right car to suit your needs than making a few extra bucks selling you upgrades that you don't need. The dealer listened carefully t getting you the right car to suit your needs than making a few extra bucks selling you upgrades that you don't need. The dealer listened carefully to what I was looking for and was able to make some very good recommendations (on what I both did and didn't need in my car). Customer service was excellent and everyone I came into contact with was extremely accommodating. Any queries by phone or email were always replied to very quickly and once I had made a decision on which car to buy, all the necessary paperwork and due process was handled with minimum fuss and in minimum time. I would highly recommend these guys! More

I traded in a Subaru that I bought at CitySide 10 years ago. Service at the dealership has always been great--not a long waiting period and the technicians know what they are doing. They had to correct e ago. Service at the dealership has always been great--not a long waiting period and the technicians know what they are doing. They had to correct errors made by other service providers. I wanted a new car and they gave me a great deal. Nice people. More

I had had my Honda Civic for 10 years and figured I would get another Civic when the time came, but having test drove the Impreza it was an upgrade for me and a great solid ride. I had spoken with a few dea get another Civic when the time came, but having test drove the Impreza it was an upgrade for me and a great solid ride. I had spoken with a few dealerships, but found Mark Lidano from the beginning phone call to driving away with my new car to be the most down to earth and reasonable sales person. I was dreading the car buying experience, but instead found Mark and Alan Lappas, the business manager, both to be thoughtful, knowledgable and respectful. They took the time to explain things and walk me through the process and gave me a fair deal. I am thankful and very excited,I love my new 2011 Impreza! Suzanne E. More

City Side made it easy for me to walk in, trade in and walk out with a new car. I was especially impressed with the welcome brunch I was invited to shortly after taking ownership of the car. Peter was a walk out with a new car. I was especially impressed with the welcome brunch I was invited to shortly after taking ownership of the car. Peter was a pleasure to work with. My car is everything I expected it to be. More

I have heard alot of good things about Cityside Subaru. My friend had purchased a Forrester a week before I bought my Legacy at Cityside Subaru. My first Subaru vehicle. My sales person was Glen Dalton. Ve My friend had purchased a Forrester a week before I bought my Legacy at Cityside Subaru. My first Subaru vehicle. My sales person was Glen Dalton. Very knowledgeable, friendly and accomodating. I can always reach Mr. Dalton if I have any questions or concerns. Very happy with my purchase. Also my friend is very happy with his Forrester. I would recommend this dealership and Mr. Dalton to my friends who would be looking for a new car. More

I was able to negotiate a good price and got exactly the car I wanted. I appreciated the opportunity to test drive the car with a friend, and was pleased with the responses I got to all of my questions. Gle car I wanted. I appreciated the opportunity to test drive the car with a friend, and was pleased with the responses I got to all of my questions. Glen was easily accessible - I appreciated being able to reach him directly by cell phone. I'm happy with my car. More

John found a way to get the model we were looking for even though it was not available in the dealer inventory during our first visit. He provided very good advice given that the car we were purchasing w even though it was not available in the dealer inventory during our first visit. He provided very good advice given that the car we were purchasing was for the teenagers. He also was able to discuss models of other manufacturers More

Every person I dealt with at the dealership was polite, informative and helpful. Questions were answered promptly and correctly. They went out of their way to find a local car that had the accessories I wa informative and helpful. Questions were answered promptly and correctly. They went out of their way to find a local car that had the accessories I wanted and not ones I did not want. all information was directed at me, the car purchaser, and not at my husband. More