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Cityside Subaru

Belmont, MA

4.9
3,709 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,709 reviews

November 23, 2010

I had a very positive experience, beginning to end, with this dealership and all the employees I worked with. I didn't need to negotiate the price as the dealership gave me a price in advance as I used the More

by elliali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexey Stepanov
Dec 13, 2010 -

Cityside Subaru responded

Thank you for your kind review. I am happy that you are pleased with your new Subaru and the level of service I was able to provide.

November 22, 2010

Alex was very patient and did a good job of explaining everything about the Subaru Legacy. He made it a point to make the process as straightforward as possible. Mike presented finance-related topics in a More

by resb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Mike
Dec 13, 2010 -

Cityside Subaru responded

Thank you for that great review. Our entire team works together in making sure that every customer receives an exemplary experience. I am happy that you were able to experience the CitySide way of doing business. Regards, Alex

November 21, 2010

My first excellent car-buying experience! Thanks to Mark and Alan making this happen and working with me through the financing. Nothing but high marks for professionalism and courtesy. They went the extra m More

by st.jimmy.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Lappis and Mark Lidano
Dec 13, 2010 -

Cityside Subaru responded

Thank you for that great review. We are happy you are loving your new Subaru. We look forward to seeing you around the dealership. Mark

November 21, 2010

No pressure to buy. No miss-information. Just Facts to help us make our decision. In fact City Side was the only dealer that answered all of our questions via email the first time, and didn't waste our t More

by Counslr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Rosenberg, Alan Lappas, Rob Krasow
Dec 13, 2010 -

Cityside Subaru responded

Thank you very much for that great review. Peter and I enjoyed assisting you and look forward to seeing again soon. Please keep in touch and say hi when you are in for service. Regards, Rob

November 18, 2010

Michael was absolutely fabulous. He was very laid back and answered all of our questions. He was very patient and helpful. He was able to negotiate a fair price for us on our new Subaru Forester. I would More

by lkraemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
Dec 13, 2010 -

Cityside Subaru responded

Thank you for your review. We pride ourselves on being a different kind of dealership where people do not feel pressured or taken advantage of. I am happy that I was able to show you the CitySide way of doing things. Mike

November 18, 2010

We gave Cityside Subaru a great rating because of our experience with Peter Rosenberg in Sales. We had already done a fair amount of research on the Legacy, and Peter's professionalism and knowledgeable More

by preinhardt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Rosenberg
Dec 13, 2010 -

Cityside Subaru responded

Although you did not purchase a Subaru, we are delighted that you were kind enough to take the time to write a nice review about CitySide Subaru. It really says a lot about our way of doing things. Regards, Peter

November 18, 2010

The service was great, everything was done quickly and in an organized way. Mark was a great sales person and a good person to test drive with. I would recommend this dealership to anyone. The only bad thin More

by beccacolbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Nathan
Dec 13, 2010 -

Cityside Subaru responded

Thank you for your review. I am happy I was able to provide the level of service you appreciated in a no pressure atmosphere. I look forward to seeing you when you come in for your next scheduled service. Mark

November 18, 2010

I bought my new Subaru Legacy there last month. After having haggled with other dealerships over price and features, I decided to call CitySide just to see what the experience would be like. It was unbel More

by merrymorse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Alex
Dec 13, 2010 -

Cityside Subaru responded

Thank you for that fantastic review of CitySide Subaru. Our high level of customer service comes from our whole team. On behalf of CitySide team, I can say this is a very enjoyable & fun place to work and it shows in how we treat our customers. Regards, Alex and Mark

November 17, 2010

Michael Nelson was a considerate and professional salesperson. He worked with us to get the price we were comfortable with along with the trim that we needed. He was thorough, pleasant and very pers More

by shaha2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
Dec 13, 2010 -

Cityside Subaru responded

Thank you for that great review. I am happy that I was able to make your first buying experience an enjoyable one. Mike

November 17, 2010

Buying a new Outback at CitySide was a pleasant experience. Mark took me on an excellent test drive that really showed off the car, and he worked with me to get a reasonable price. I was disappoint More

by CarolynBruse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 13, 2010 -

Cityside Subaru responded

Thank you for your review. I am happy that you are pleased with CitySide and our way of doing business. Thank you, Mark

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