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Cityside Subaru

Belmont, MA

4.9
3,686 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,686 reviews

January 25, 2010

Working with Mark Lidano made purchasing a car a very easy experience. He was respectful, well-informed and provided excellent customer service. He was highly recommended to me by a friend and I am gla More

by sheilaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
Feb 03, 2010 -

Cityside Subaru responded

Thank you for your kind words. Mark is one of the top salespeople in New England for Subaru and we are proud to have him as part of our team. I am happy you were able to experience what Mark and CitySide Subaru are all about.

January 25, 2010

Our experience with Mark Lidano at Cityside Subaru was very positive. MArk was extremely helpful and accommodating and never pushy. He answered all our questions and helped us decide what features we real More

by sarahm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
Jan 29, 2010 -

Cityside Subaru responded

I am very pleased to hear that Mark exceeded your expectations. Our whole team works very hard at making every customer experience a positive one and we appreciate the vote of confidence.

January 24, 2010

Everybody in sales and finance was very nice and straight forward. They were very easy to deal with and didn't play any of the games you tend to see at other car dealerships. They didn't have the color that More

by cschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob/Glen/Alan
Jan 29, 2010 -

Cityside Subaru responded

Thank you for the positive review. On behalf of the whole CitySide team, we greatly appreciate your business.

January 23, 2010

We worked with Mark Ladano to determine which car would be best for us. We discussed all of the options and he was knowledgeable, patient, and easy to work with. There were a few questions he needed to get More

by armen d.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ladano
Jan 29, 2010 -

Cityside Subaru responded

On behalf of Mark nad the whole crew at CitySide Subaru, thank you for you kind review. We are happy to have been able to exceed your expectations.

January 22, 2010

Everyone at Cityside Subaru was extremely friendly, patient, knowledgeable, and willing to answer each of my questions in detail. Above all, I appreciated that they did not pressure me into anything b More

by cabrollier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Dalton, Alan Lappas, Rob Krasow, Nathan White
Jan 29, 2010 -

Cityside Subaru responded

Thank you very much for your great review. The entire staff at CitySide Subaru prides itself on the level of customer service we offer our customers. We are happy to have been able to give you the level of service we strive to give all of our customers. Thank you!

January 21, 2010

I worked with Mark Lidano for the purchase of my new Outback. Mark was knowledgeable about all the other cars we looked at and made comparing them easy. When I finally made my decision Mark was able to More

by jebrown1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
Jan 29, 2010 -

Cityside Subaru responded

Thank you for your wonderful review of CitySide and Mark. Your kind words are greatly appreciated by the entire staff.

January 19, 2010

I walked into Cityside Subaru with an online price that was OK, but frankly I didn't expect Cityside Subaru to match. Mike Nelson and Nate (sales manager) were very helpful and together we worked a deal th More

by jnegro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
Jan 19, 2010 -

Cityside Subaru responded

Thank you for your vote of confidence and kind words. Mike has done a great job since he started working at CitySide and are proud to have him on our team. We look forward to seeing you around the dealership. Regards, Rob Krasow Customer Care Manager

January 18, 2010

I recently had a wonderful experience at Cityside Subaru. I visited several other Subaru dealers in the greater Boston area, and I was dissapointed by their sales staff. I worked with Mark Lidano and pur More

by putt230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
Jan 19, 2010 -

Cityside Subaru responded

Thank you for that stellar review of Mark Lidano and CitySide Subaru. We look forward to seeing you around the dealership and wish you many enjoyable years of driving your new Subaru. Regards, Rob Krasow Customer Care Manager

January 16, 2010

Peter and other staff members were very helpful and made the process quick and easy. I had never leased a car before, and he helped me understand how leasing works and helped me to find the right car at th More

by agutterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Rosenberg
Jan 19, 2010 -

Cityside Subaru responded

I am pleased to see that you had a good experience at CitySide Subaru. Peter has done a great job over the past year with his commitment to his customers and top notch customer service. We look forward to seeing around the dealership. Regards, Rob

January 14, 2010

I purchased my 2010 Subaru Forester there last week. The team at the dealership was responsive, answered all of my questions quickly and was very easy to deal with as a 1st time buyer. Plus, they were the More

by cmgracon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen and Rob
Jan 19, 2010 -

Cityside Subaru responded

Thank you for the kind words. Our whole team is dedicated to making it the best car buyig experience for all of our customers. Glen is no exception and we are proud to have him as part of the CitySide team. Regards, Rob

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