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Claremont Toyota

Claremont, CA

4.4
4,779 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,780 reviews

December 07, 2022

I always take my Camry to Claremont Toyota. They take good care of "my baby." The serviceman provide me with recommendations to keep my car running smoothly. They're a dealership that you ca More

by Traci D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Garcia
Dec 07, 2022 -

Claremont Toyota responded

Thank you for trusting us with your Camry, Traci! We're so proud of our team for always taking excellent care of you! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 07, 2022

We had such an easy and smooth experience with Aaron at Toyota of Claremont. He was very helpful and made sure our car needs were met. More

by ILYRAMIREZ07
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aarón
Dec 07, 2022 -

Claremont Toyota responded

We're so proud of Aaron for providing you with an excellent service visit. Thank you for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 06, 2022

Me and my husband came in looking for a specific car and we’re told they didn’t have them yet. So just for sake of curiosity, we agreed to look at a few other cars that we had previously looked at just to m More

by MICHELLEE.ELAINAA
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ernesto Rojas Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Romero
Dec 06, 2022 -

Claremont Toyota responded

Thank you for your wonderful feedback, Michelle! We're so happy to hear Ernesto went above & beyond to ensure you found an incredible vehicle! Congratulations and welcome to the family! We can't wait to work with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 06, 2022

service is a little slow but friendly, lack communication or take too long to call you when your vehicle is ready. More

by ALBARRANL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applicable
Dec 07, 2022 -

Claremont Toyota responded

We take pride in providing quality service, which is why this is discouraging to read. When you have an opportunity to speak, please contact us, as we'd like to learn more about where we've been falling short here in our service department. We are looking forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 06, 2022

This was by far the easiest car buying experience I’ve had. I spoke to 4 separate employees and all of them were extremely helpful. Aaron, Destiny, Joseph, and I can’t remember the last persons name in fi More

by EDDIE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Joseph Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron, destiny
Dec 07, 2022 -

Claremont Toyota responded

Thank you for your stars and recommendation, Eddie! We're so happy to hear our team went above and beyond to ensure your experience went smoothly and that you drove home behind the wheel of your new RAV4 Prime! Welcome to the family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 05, 2022

I also want to mention that Mostafa was amazing he always kept in touch with me on the delivery of my vehicle. More

by ANDRIK777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Mostafa
Dec 05, 2022 -

Claremont Toyota responded

We appreciate your review for Mostafa! He's a huge asset to us here & we're so happy to hear he always takes care of you! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 05, 2022

Upon I arrived at the place I asked Eduardo immediately the person who I’m asking looks Eduardo More

by INTIA_JOSE
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brandon Martinez, Eduardo Cardenas
Dec 05, 2022 -

Claremont Toyota responded

Thank you for your stars! We're so glad Eduardo took excellent care of you! We look forward to providing you with quality service again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 04, 2022

Was very friendly and easy to get car and finance guy was very friendly. 5 stars More

by SHRIZVI77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Claremont Toyota responded

Congratulations on your new vehicle! We're so proud of our team for delivering a memorable experience. Welcome to the family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 04, 2022

Candace Harrington helped me out. She’s awesome! Very helpful, kind and kept me up to date without a hitch. I’d give 10 stars for her if I could. More

by Pwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
Dec 05, 2022 -

Claremont Toyota responded

Thank you for choosing Claremont Toyota! We're so lucky to have Candace on our team & we're so glad she ensured an excellent visit. Until next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 03, 2022

AWESOME EXPERIENCE! ! Chris, Alfonso, Jonathan, Henry, Janeth, Fabrizio The Best Sales and Finance Team To Have There!! Loving my 2016 Chevy Colorado LT. Decision was eas More

by PRAYJDA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janeth Mestas
Dec 05, 2022 -

Claremont Toyota responded

We strive for feedback like yours! Thank you for taking the time to share your experience. It's a team effort here and we're so proud of our sales team for making sure you drove away behind the wheel of your Chevy Colorado! Welcome to the family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Dec 05, 2022 -

PRAYJDA responded

Thanks!! Glad To Be Part Of The Toyota Family!!

Dec 27, 2022 -

PRAYJDA responded

I withdraw my prior review of this dealership today LARGELY due to the horrible gross disregard and disrespect of Cris Barreto, Salesman and Yupe, Toyota's so called Customer Service Relations Mgr on Monday, December 26, 2022. Exactly just 1 day after Christmas and days before my 30 days/1000 miles expire!! I was led and now clearly deceived to believe by Cris B. that my Oxygen Airflow Sensor HO2S/Bank 1 had been serviced 4 hours prior to my decision to purchase my 2016 Colorado Truck on November 29, 2022. On December 23, 2022 check engine sensor came on so brung to them/him because was told by Chevy dealer it was the same sensor Toyota claim to have serviced/replaced, etc but clearly did not and need them to service like was told they had!! Cris and Yupe did everything WRONG and DID NOT support me, DID NOT Act In Good Faith, Was Ruthless and Unethical buisness behaved men toward me now that I paid Toyota $24, 000 CASH for truck less than 20 days prior!! Neither was interested in building good fair honest reasonable future relations with me for my purchase rather just treated me coldy like yesterday's trash!! I sent diagnostic test pic to Cris via text as he asked as sensor had gone off on my way there so showed him and Yupe both my pic from Friday, December 23, 2022 which shows sensor was clearly on and until I arrived in warmer climate 12/26/22!! Still no reply or call or decent customer support from either of them to honor work and do good faith practice under Lemon Laws and standard professional practice being a Toyota Dealer brand!! Got my specific estimate today along with diagnostic test done+ pic sent Monday December 26 to Cris cell phone from a TRUSTED BONAFIDE AUTOTECH mechanic@ Rancho Cucamonga.... So BUYER'S BEWARE when you shop here deal with them and their product..Whether it's a Toyota car/truck or NOT they only out to get your money then treat you horribly as if you didnt just pay them to feed their families and be half way decent towards you as a valued customer who did what was right and only ask for service that was fair and expected prior to closing sale 11/29/22..... I am very HAPPY with my Chevy Colorado!! I will gladly now take my buisness to CHEVY or private mechanic in Rancho as stated earlier!! And as a Toyota owner of 2 cars for 12 yrs...I will continue my GOOD QUALITY SERVICE & RESPECTFUL CUSTOMER relations with Crown Lexus@ Ontario Auto Center !!

Dec 29, 2022 -

PRAYJDA responded

Great To See Things Made Right Today At Claremont Toyota! I was over joyed to receive calls / text from Cris Barrieto and Yupe, Customer Service Relations Manager, to support my concerns and willingness to reconsider further servicing and/or paying to have my oxygen airflow sensor replaced asap !! Now that's great service plus greatness of an Amazing Toyota team!! Thanks Cris and Yupe for reaching back out to me this Tues/Wed to make me feel like what matters to me does matter to you as your valued new customer of a 2016 Chevy Colorado LT!! My first impression is now my last impression of Claremont Toyota. Which is your the best in the buisness of products you sell on your lot and have Amazing Talented Professional People who continue to stand by superior customer service from start to the end of a great sell! Happy New Year's And Many Blessings To You All In 2023!

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