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Claremont Toyota

Claremont, CA

4.5
4,783 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,782 reviews

April 13, 2022

1st time did not perform requested service and waited 1. 5 hrs. 2nd time I got a free oil change for the above, but waited 2hrs. Worst service ever and they thought they can make better with a $40. oil cha More

by CEFELE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not remember the service staff
Apr 13, 2022 -

Claremont Toyota responded

We understand your time is valuable, which is why we're disappointed that you've not received prompt or accurate service. We appreciate you sharing this and will be using this as a learning opportunity, as each and every customer should be receiving 5-star service at each visit. Should you like to discuss either experience here, please don't hesitate to contact us. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 13, 2022

Long wait time. Air pressure on tires were all mismatched I don’t think they were even checked More

by ABOVEUSONLYSKIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ozzy
Apr 13, 2022 -

Claremont Toyota responded

Providing prompt and accurate service is vital, which is why this is disappointing to read. We'd to learn more about what transpired, so we can address this properly and make sure something like this doesn't happen again. Please contact us when you have a moment. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 13, 2022

oNo cumplió mis espectativas fue muy demorado a pensar que no tenía cita otros clientes igual que yo salieron mucho más temprano More

by GRFP72
Price
Recommend Dealer
Yes
Apr 13, 2022 -

Claremont Toyota responded

Apreciamos tanto su paciencia como sus comentarios. Entendemos que su tiempo es valioso y trabajaremos para asegurarnos de que los servicios se completen de manera más oportuna. Si desea hablar más sobre su experiencia, no dude en ponerse en contacto con nosotros. Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

April 13, 2022

I received the best customer service from Osvaldo Ozzy everything was fast and a good service thank you More

by MEDINAANNA328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osvaldo Ozzy
Apr 14, 2022 -

Claremont Toyota responded

We can't wait to let Osvaldo about your kind words! Hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 13, 2022

Great service! I Would come back! Great communication with me and follow up. The car is great! More

by VISTAPHER2525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Claremont Toyota responded

It truly makes us happy to know that you left a happy customer! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 13, 2022

very good attention the person who assists us on this occasion for the second time very professional and interested in our satisfaction after the purchase More

by ERICATOVAR080319
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Imber Rojas
Apr 14, 2022 -

Claremont Toyota responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from us both times! We look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 13, 2022

I went to claremont Toyota to see the prices of a tacoma but I didn’t had the down payment so i told the salesperson that I wasn’t ready so I wanted to get an estimate and they made it happen with no mo More

by LUISPEREYRA78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Guzman, Richard Lopez
Apr 14, 2022 -

Claremont Toyota responded

We are so happy that Adrian made sure you felt comfortable during your visit! Please do not hesitate to let us know if there is anything else we can do for you! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 13, 2022

Courteous, competent sales experience! Fast and Friendly Service experience! Claremont Toyota's prices have always been market competitive! More

by MIKESTERITZ
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Claremont Toyota responded

It's wonderful to hear that you had a quick and easy visit! Thank you so much for your positive feedback and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 13, 2022

Customer service was excellent and I felt very well taken care of and confident that my vehicle was taken care of. More

by BLANCHARDAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Claremont Toyota responded

We couldn't be happier to hear that you felt comfortable during your service visit! Please let us know if we can help you with anything else! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 13, 2022

the dealer is clean and the staff is friendly the waiting area is clean and we get free drinks on u thks More

by LUCYLUCY80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Claremont Toyota responded

Thanks for the review! Glad our staff was friendly and you enjoyed the drinks! Let us know if we can help with anything else as well. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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