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Claremont Toyota

Claremont, CA

4.5
4,761 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,761 reviews

September 14, 2021

Great service. Overall pleased with my experience. Gabriel went above and beyond to make sure all my questions were answered. More

by JULIO.C.MENCHACA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turbo
Sep 14, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

September 14, 2021

The music is too loud and the Premiums dealerships are charging to the consumer is BS but the people we dealt with directly were great in all the departments More

by ARROW1.05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Both our finance and the manager were great but I can’t recall the names , Jay Velasquez
Sep 14, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

September 14, 2021

They were rude. Took 9 hours on my car and didn’t even fix the problem. More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike M. and Scott Z. Absolute trash
September 13, 2021

Reasonable prices and good customer service, everything was explained in detail and knew exactly what to expect. More

by LAUV2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Rosa
Sep 13, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 13, 2021

I’m very pleased that many steps have been taken to be extra cautious during this pandemic. I waited there while my car was being serviced. More

by MARICHUYSOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Sep 13, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 13, 2021

Thank you Pablo Lopez For Helpng Me When I Purchased My Car Your Awesome ! Thank you ! I’m in love with my car if it wasn’t for your help I wouldn’t have it today ! More

by GABBYROSAS2304
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Richard Lopez, Pablo Lopez
Sep 13, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 12, 2021

I had the best experience with Jose Orosco. Extremely knowledgeable and helpful. He should be a candidate for salesman of the year based on my experience. More

by AGUILARMA89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose Orosco
Sep 13, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 11, 2021

Your dealership called me for my next checkup, and when I got there they said I didn’t have an appointment. Long wait for appointment More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Garcia Fuentes
September 10, 2021

The service was ok but I kept getting texts that my car was ready but the front desk kept saying that it wasn’t. Then when it was ready nobody said anything and I ended up sitting there for an extra half h More

by SKOOTY3874
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at 909.542.1615 or simply reply to this email. Thank you for making us aware of this situation. I look forward to hearing from you. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

September 10, 2021

Great Customer service Michael Lopez was very helpful. Answered my concerns about my vehicle. All Toyota employers were very friendly made me feel welcome. Thank you! 😊 More

by PMARIN41489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lopez
Sep 10, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

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