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Claremont Toyota

Claremont, CA

4.5
4,761 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,761 reviews

September 03, 2021

Was scheduled for the same complaint. Took off from work only to be told that they needed more time for a diagnostic test and that I would need to leave vehicle. Also there were no loaner vehicles availabl More

by LCWARR
Recommend Dealer
No
Employees Worked With
Service
September 03, 2021

Luis Macias was the serviceman, he was very helpful. He's still working with Red Shield warranty to get approval. They seem to be dragging their feet but Luis is on top of it. More

by MCKINNIS89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Sep 03, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 02, 2021

Good experience friendly staff Erik, David and Mo worked with us to get us the price we were looking for, for the car we purchased More

by TULE223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik, Mo Mostafa, David Garcia, Brandon Martinez
Sep 02, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 02, 2021

Great service!! Thanks Justin. Your CS was great, and this is why I am a returning customer. Drop off was super easy and fast, no hassle More

by ASIASAL79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 02, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 02, 2021

It was great. They were very nice and asked if there were any other issues I needed to report . They called as soon as my car was done More

by JLOPEZ3296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 02, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 02, 2021

Just didn’t feel welcomed or valued for my patronage. Car hand off was disorganized, uncommunicative and car seem to be left treaty less than carefully. More

by SIRLOPES10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hugo
September 02, 2021

Truck kept for 2 days, no part to do work. Waited over an hour to receive my truck because it was miss marked. Still waiting for part response. More

by DONNIMITE38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
September 02, 2021

service was great.. quick and easy drop off and I got a text when my service was done .. I also got a car wash great experience More

by FLORESTERESA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herman Sharkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Romero
Sep 02, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 02, 2021

The people and dealership are fine, Why is there a charge to rotate tires with a oil change? No other dealer charges for this service. More

by WEROLLINS65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Araiza
Sep 02, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 01, 2021

Thank you being so quick on servicing my car. Kevin was so helpful. I was in and out in about two hours and the new system for returning your vehicle is better too. More

by KARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin from maintenance/service
Sep 01, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

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