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Claremont Toyota

Claremont, CA

4.5
4,757 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,757 reviews

August 06, 2021

My appointment was at 10:45 and the line was long for. check- in. But the service was excellent bc they honored my plan and took great care of my vehicle. Luis Macias listened and understood my concern. More

by SWEETPEACH4ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Aug 06, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 06, 2021

I dropped off for a 1115 appt. It was busy at dealer so i anticipated i would be waiting a while. I asked Jeremy, service advisor, but he said no shuttle service. After 2 hours I checked my car and was told More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Mr. Ruiz
August 06, 2021

The Salesman Ray Murillo was awesome to work with. Very patient and nice. Definitely recommending people to him. Along with Felix in Finance and the sales manager. More

by RADIOFACE088
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Murillo , Felix Talavera
Aug 06, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 06, 2021

I had a 10:30am appointment for a routine service that I was told would take 1.5 hours. No shuttle service available. I got my car back at 4:00pm. Not happy to hit the 210 freeway at that hour. They need to More

by PALSTRINGM
Customer Service
Recommend Dealer
No
Employees Worked With
Scott
August 06, 2021

Issues resolved. Quick turn around. Expensive. Almost border line overpriced. Will only bring back for sophisticated or complex issues. Consider car depreciation before investing large sums. More

by PAULSOBERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osvoldo Godoy
August 05, 2021

Well it was good, I did not get the treatment I really wanted but I think it will go well for me, it depends a lot if the vehicle meets the expectations that they told me and if it was actually worth chan More

by JHOS792
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Rojas Castaneda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Romero, Venedick Songco
Aug 05, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 05, 2021

Garrett was extremely helpful, patient, and available to answer any and all questions and concerns I had. I would absolutely purchase with him as my salesperson again. More

by DKNH0922
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett
Aug 05, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 05, 2021

I have been trying to find Scott (in service department)!for the past three weeks and I have not heard from him. Have left five messages for him and he’s never gotten back to me. I have a conce More

by HHURTADO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott in Service Department
August 05, 2021

Claremont Toyota employs very professional staff and super friendly. Everytime I come here I am treated with respect and my car is taken care of greatly. More

by imont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra, Oscar Vergara, Luis Medina
Aug 05, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 04, 2021

Excellent dealership!!!!!Excellent staff !People are Excellent dealership!!!!! Excellent staff ! People are very nice !!!! clean place , what I like is that they provide you with excellent care!!!!!! More

by CLAUDIAAVALOS29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Araiza, Juan Bonilla, Eliud Casillas, Ryan Crenshaw, Mahmoud Eissa, Eduardo Cardenas
Aug 04, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

Aug 05, 2021 -

CLAUDIAAVALOS29 responded

Thank you !!!!!

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