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Claremont Toyota

Claremont, CA

4.5
4,761 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,761 reviews

July 15, 2021

I've been bringing my cars to Claremont Toyota for the past 18 years. My service advisor, Bert Gonzalez, is knowledgeable, courteous, and professional. He always accommodates my scheduling needs and provi More

by RIVERAUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Gonzalez, Service Advisor
Jul 16, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

July 14, 2021

Dealership is really clean and staff is friendly, called Jeremy Wright for a same day appointment and he was very helpful, I would highly recommend this dealer to other's More

by tds909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
Jul 14, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

July 14, 2021

Jeremy was very helpful and knowledgeable when giving customer service. I really appreciate and respect his opinion when explaining the service of my vehicle. Kudos to Jeremy for his personal touch when More

by JUNNIEYNEGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier
Jul 14, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

Jul 18, 2021 -

JUNNIEYNEGUEZ responded

Jeremy has always been a very helpful Toyota service associate. That i would like to commend him for the wonderful experience he brings when I have my Toyota serviced. You Rock!! Thank you...

July 14, 2021

Oscar is amazing. I do have an issue, but not with Oscar. I got a text to pay in advance and “skip the counter” but that isn’t the case. I paid and there were no instructions on what to do after so I printed More

by TAZIELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Jul 14, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

Jul 14, 2021 -

TAZIELLO responded

That doesn’t answer the issue with skip the counter issues and how it will work going forward.

July 14, 2021

Alfonso was very knowledgeable. Was supper fast and wonderful. Would definitely recommend any person looking for a car over to him and the whole team. More

by KASHIAARTEAGA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso, Gallegos, Ryan Crenshaw, Alexander Rosa, Daniel Vera
Jul 14, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

July 14, 2021

It take to long once they had my truck but to get to me the line took kind of awhile. The waiting room was great with the free refreshments and the dodger game on was super cool. Great experience More

by MATTSOTO06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olive she was great
Jul 14, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

July 14, 2021

I was spammed with text messages including two that said they were status reports but said only thanks for being a customer and one that told me that my car was ready for pick up two days after I picked it More

by CPL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Osvaldo Garcia
July 13, 2021

I was waitting about an hour in my car. They told me to wait forbthe next advisor to get to me. Other car was going around me. I was mad and seeing other car getting service before me. I had appointment an More

by PHATBOYQBALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gabriel Acevedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Bates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivica Zupic
July 13, 2021

I waited 1 hour after receiving a call saying my car was ready. To find it wasn't the right car! I waited until they scrambled looking for my car. I didn't even receive an apology from the manager. More

by EMILYMANGUIAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know names
July 13, 2021

Esta ves sus trabajadores me trataron muy mal me ignoraron y me hicieron esperar una hora para pasar mi carro a service feo me trataron More

by CSAMAYOA62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
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