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Claremont Toyota

Claremont, CA

4.5
4,063 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,063 reviews

August 19, 2020

They are kind and professional. The service hour is reasonably short. They provide me enough space to maintain social distance. I am happy to get service from Toyota of Claremont. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Tarin
Aug 19, 2020 -

Claremont Toyota responded

Dear John, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 19, 2020

Great experience first time buyer of a Camry and was very satisfied First time leasing a car a land wish I could have done that before More

by BIGMOES1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Chavez / pablo
Aug 19, 2020 -

Claremont Toyota responded

Thank you for the positive review.

August 19, 2020

Everything was great . He was fast and got me out of there and let me enjoy the rest of my day ..thank you Jeremy.. you rock More

by SKIN4909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wright
Aug 20, 2020 -

Claremont Toyota responded

Thank you for the positive review and thank you for being a valued customer of Claremont Toyota.

August 19, 2020

I enjoyed my visit even though I didn’t have an appointment they took me in and my car was done faster than expected. Thanks More

by CALDERON.MAYRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra
Aug 20, 2020 -

Claremont Toyota responded

Thank you for the kind words. Hope you have a great day.

August 19, 2020

I’m really upset that I went in for an oil change service and waited over 4 hours. I was sitting outside and seen when my car was finished yet they didn’t call me for over an hour. Also I always thought to More

by PURRRFECT4ERIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Aug 20, 2020 -

Claremont Toyota responded

I apologize for your service experience. I would like to help resolve the concern. If you would like to come in and I will make sure one of the mechanics checks and tops off your fluids. Just ask for Zupe, Customer Relations Manager. And we are working on the processes in service to get the wait times down. You can also contact me directly at 909-542-1613 for any other questions. Thank you.

August 19, 2020

There were a numbers of problems during my last appointment. I had to wait almost three hours for an oil change. I made an appointment for the oil change , but my car was not serviced until two ho More

by ECOCSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Oscar
Aug 20, 2020 -

Claremont Toyota responded

I'm sorry to hear about your service experience. We will continue to improve so that we can make sure we reach 100% customer satisfaction. Can you contact me directly at 909-542-1613 and I would like to speak with you about the service you needed. Hope to hear from you. Thank you and have a nice day.

August 19, 2020

Everything went very well at the dealership. Very professional and well treated. Paperwork and processing went quickly. Phil made the whole process a pleasure. Will probably be back for future servic More

by VLHERNAN26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
Aug 20, 2020 -

Claremont Toyota responded

Thank you for the kind words. I will be sure to pass this on to Phil. Hope to see you on your next service visit.

August 19, 2020

Great shop to service my cars over the years. Friendly and Pleasant atmosphere. It always is a great experience and pleasure to visit Claremont Toyota More

by RDALCOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Claremont Toyota responded

Thank you for your positive comments. We look forward to seeing you on your next visit.

Aug 19, 2020 -

Claremont Toyota responded

Hi Rdalcor, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 19, 2020

Love this location, especially the staff! The staff is highly knowledgeable and always friendly and I look forward to seeing them at each visit, thanks! More

by SOPHIARENEE27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Bernal
Aug 19, 2020 -

Claremont Toyota responded

Dear Sophiarenee27, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

August 19, 2020

This was the best new sales auto transaction I have experienced. From my initial contact with Derrick Bates to the the time he handed me the keys to my new car, Derrick was professional, courteous and More

by WCHUNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Bates
Aug 19, 2020 -

Claremont Toyota responded

Thank you for being a valued customer of Claremont Toyota. I will thank Derrick personally for his hard work and we look forward to seeing you on your first service visit.

Aug 19, 2020 -

Claremont Toyota responded

Dear Wchung, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We are so glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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