Claremont Toyota

Horrible service I went there to fix my sion frs and they could'n fix the problem they lie in the restives well I'm really mad whit this service place I don't recommen I went there to fix my sion frs and they could'n fix the problem they lie in the restives well I'm really mad whit this service place I don't recommend at all............ More

Amazing service! Caroline Amaya honestly changed my life by helping me finance a car. I was taking the bus and taxis even and all i needed was someone to take a chance Caroline Amaya honestly changed my life by helping me finance a car. I was taking the bus and taxis even and all i needed was someone to take a chance on me and help me into a vehicle! She was honest, sincere, and friendly. She made me feel comfortable and not intimidated by all the things that go into getting a car. I totally recommend this dealership to anyone who is looking for a high quality car and great service and deals!!! I even got a free pumpkin since its October! :-) More

Big regret Do not go there, they take advantage of you. Did not disclose many information and signed me up for a lot things I was not aware of. They didn't even Do not go there, they take advantage of you. Did not disclose many information and signed me up for a lot things I was not aware of. They didn't even want to tell me my credit score! The guy just keep saying "that's what you qualify for". It's all bs. Never going back. More

Sales person Michael Miller was friendly, honest and worked to give us the best price. This is a dealership with integrity. Great experience for us. worked to give us the best price. This is a dealership with integrity. Great experience for us. More

worst experience ever. salesman tried every trick in worst experience ever. salesman tried every trick in the book and tooks us for fools. plus, he was pretty rude as well. never going back there aga worst experience ever. salesman tried every trick in the book and tooks us for fools. plus, he was pretty rude as well. never going back there again! More

3 hours for an oil change???? Don't call me and tell me the car will be ready in 15 minutes then have me wait another 2 hours. They also said I had a nail in a tire that couldn't be patched. I definitely w the car will be ready in 15 minutes then have me wait another 2 hours. They also said I had a nail in a tire that couldn't be patched. I definitely will not be coming back to get a new tire. They put the spare on but the tire light is still on. It's a full size spare so I'm assuming it should be off. Of course no one was there to explain that to me. I would most definitely recommend going somewhere else even if it's farther away. I know I will next time. More

Tried to work with Bruce many times on the phone to find the car I wanted (color, specs) for a decent price. We finally agreed on the price, but he couldn't find my car. After weeks of waiting, I called and the car I wanted (color, specs) for a decent price. We finally agreed on the price, but he couldn't find my car. After weeks of waiting, I called and asked for a new salesperson. The new guy found me a call within days. However, when I showed up to pay for the car, Bruce had failed to document the negotiated price. The new salesman even showed me the logs, which said things such as: "Called Customer to discuss price", but then it didn't show what they price was! Therefore, they were asking for $4,000 more than what was agreed upon. After they threw in a bunch of extras, I finally caved. More

They were lazy! The experience was horrible!! They don't try to help and lied about the prices in the ads. I have a 790 credit score and they didn't bother to look at it. NEVER GOING BACK TO CLAREMONT TOYOT try to help and lied about the prices in the ads. I have a 790 credit score and they didn't bother to look at it. NEVER GOING BACK TO CLAREMONT TOYOTA!!! More

1) We went in to get a car for our 18 yr. old daughter. Sales man, Calvin, did not show our daughter in detail all the different functions of the car, and, my husband, actually, test drove the car, with my Sales man, Calvin, did not show our daughter in detail all the different functions of the car, and, my husband, actually, test drove the car, with my daughter in the back seat, and, Calvin (sales man) in the front seat. very unprofessional! 2) Financial advisor (Mohamed) showed us the purchase price, and, the outrageous, unbelievable, interest rate/finance charges (19.99 percent, annual percentage rate), of the car. Mohamed misinformed us of how our mtly. payment would be applied to the loan. Then, the following day, i was informed by the finance manager (Cindy), how our mtly. payment would, ACTUALLY be applied. Therefore, we signed a contract under false pretenses. (financed amount is 13, 412.00, finance charges is 9,990.00) 3) The car was handed over to us with an empty gas tank, and, was told, they would take care of us. Which never happened. 4) Our daughter had her heart set on the car, plus, according to the finance advisor, and, manager, after making our payments, on time, for a yr, we can go back and refinance at a lower, 6 percent, annual percentage rate. So, that is what motivated us to sign the contract, in order to get the car. *WORST car buying experience, ever* More

5 years ago, I tried to buy a vehicle from them (Highlander Hybrid) and couldn't get anyone to return my calls. So I called JOHN ELWAY Toyota and was taken care ofminside of an hour. Completely pa (Highlander Hybrid) and couldn't get anyone to return my calls. So I called JOHN ELWAY Toyota and was taken care ofminside of an hour. Completely painless and efficient. Now... I'm back for more. Gave them a shot (I live in Claremont) to see if things have changed. I explained from the outset that I wasn't interested in the playing the "game" with them. Bottom line it for me.... They refused (passively). So... I bottom lined it for them. (They tacked on $5k to the sticker. GOOD IDEA in this economy!). My offer was STICKER. Dead silence. Not a well run outfit More