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Claremont Toyota

Claremont, CA

Overview
Employees
Reviews
Vehicles
4.5
4,757 Reviews
A graduate of the University of Northern Iowa, David Wilson has been involved in the automobile industry for nearly 40 years. He was vice president and general manager of Covey Lincoln Mercury in Phoenix, Arizona, for five years before coming to Toyota of Orange in 1982. Before buying out the owner of Toyota of Orange in 1985, he was the vice president and general manager. Mr. Wilson is now the owner and president of sixteen automobile dealerships - employing nearly 2000 people. Sales for these corporations now total just under $2 billion annually, making the Wilson Automotive Group one of the ten largest dealership chains in the nation. Claremont Toyota is committed to providing the care and expert service that our guests come to trust. Our Toyota-trained technicians have spent thousands of hours understanding each and every Toyota vehicle and use only Genuine Toyota parts to service and repair your Toyota. Come see for yourself how our team of experts help keep your Toyota a Toyota. Claremont Toyota has expert technicians on staff to handle your repair needs or oil changes, tire rotations, battery replacement, brake repairs and all other Toyota Factory Scheduled Maintenance.
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601 Auto Center Dr

Claremont, CA

91711

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Showing 4,757 reviews

April 11, 2024

I came for a basic service(oil Change). It went as expected and had no complaints More

by BRANDEN721SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Claremont Toyota responded

Hi Branden, thank you for choosing our service for your oil change. We're glad to hear that everything went smoothly and that you had a positive experience with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 11, 2024

Excellent service. Service rep was attentive and professional. My car was ready before the designated time which was awesome. I will always take my car to this dealeshi More

by MROBI10610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Claremont Toyota responded

We are thrilled to hear about your positive experience, MROBI10610! Providing excellent service and a friendly atmosphere are very important to us. Thank you for choosing our dealership and for recommending us to your loved ones and colleagues. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 11, 2024

Took 2. 5 hrsto do a change oil even though i have an appointment. Then i told the guy i have a coupon and he just nodded. When im paying the coupon was not i More

by RAYAN_YAMBAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo esquivel
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Apr 15, 2024 -

Claremont Toyota responded

Rayan, Your time is valuable and we're disappointed to see this took longer than expected and the coupon was not inputted at the time of checkout. We appreciate you bringing this to our attention, as it's important we make this process as seamless as possible. We will be sure to use this as a learning opportunity and we look forward to providing you with more prompt and quality service at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 11, 2024

Excellent customer service with Kevin, he makes you feel welcome plus he speaks Spanish. He is always in a great mood! More

by BLANCA7HERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Apr 12, 2024 -

Claremont Toyota responded

Hi Blanca, thank you for sharing your positive experience with Kevin! We're thrilled to hear that he provided excellent customer service and made you feel welcome. We appreciate your feedback and look forward to serving you again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2024

Sales department is the worst I've ever experienced. However, Mike Marquez has gone above and beyond to make things right for me. If it weren't for him, I would have attained a lawyer to reverse the sa More

by HELLENA3113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Cruz and Orlando Famirez were the worst experience I have ever had buying a car.
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Apr 11, 2024 -

Claremont Toyota responded

Hellena, While pleased to see Mike has gone above and beyond to make things right, we're discouraged to see you've not been satisfied with your experience purchasing a vehicle here. We look forward to continuing to provide you with the quality service you deserve here at our service department and should you like to discuss your car-buying experience in any further detail, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Apr 11, 2024 -

HELLENA3113 responded

I would love to discuss my experience in more detail. Please contact me.

April 10, 2024

Please don’t ask me to write something about this because I don’t have any ideas about what I want to say to you More

by MARYMILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Tarin excellent performance
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Apr 11, 2024 -

Claremont Toyota responded

Hi Marymille, thank you for taking the time to leave us a 5-star review! We appreciate your feedback and are thrilled to hear that you had a positive experience with us. If you ever have any ideas or feedback in the future, feel free to reach out. We're here to help! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2024

Thank you a good business everyone very loves blessings I hope to continue shopping with you... More

by AGUSTINLOPEZ708
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Claremont Toyota responded

Hello Agustin, thank you for your kind words and 5-star rating! We are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future. If you have any questions or need assistance, feel free to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2024

I was disappointed that it took so long to verify the funds in my bank for the check I wrote when paying in full the sale. More

by JIMCLIZBE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacinto Campante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Claremont Toyota responded

Thank you for both your patience and your feedback. We appreciate the opportunity to earn your business and will do our best in the future to verify funds in a more timely manner. We hope that you're enjoying your new Toyota thus far and should you ever have any questions about anything, please don't hesitate to ask. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2024

The best service The best dealer. The employees are very nice Everything is good Excellent service 👏 More

by TERESAVRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra
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Apr 11, 2024 -

Claremont Toyota responded

Thank you so much for the glowing review, Teresa! We are thrilled to hear that you had such a positive experience with our team. Providing excellent service is always our top priority, and we're glad we could meet your expectations. We appreciate your feedback and look forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2024

Very pleased with this trip to get my 4Runner serviced. It wasn't a long wait as other times. Got me in and out in less than 3hrs More

by SANTACRUZ.16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Armas
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Apr 11, 2024 -

Claremont Toyota responded

Hi SANTACRUZ.16, we're thrilled to hear that you had a positive experience getting your 4Runner serviced! Keeping our customers happy and satisfied is our top priority. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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