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Claremont Toyota - Service Center

Claremont, CA

4.4
3,090 Reviews

3,090 Reviews of Claremont Toyota - Service Center

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April 26, 2022

Scott was amazing ! ! very attentive and friendly. i trust him with my car. definetely will go back to Scott More

by sidetort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Claremont Toyota responded

We are so happy that Scott was able to take care of all of your needs and we're proud to have him on our team. We hope to see you at your next service visit! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 25, 2022

This bad rating is for the service MANAGER. They refused to warranty an 8 month old car. The inside trunk door has a crack from the door closing. We don't even know when it happened. We just no More

by MATKINS03
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Claremont Toyota responded

We're disappointed that you're dissatisfied that this issue will not be covered under warranty and our team was not more accommodating to get this repaired at cost. We'd like to speak with you about this further and see if we can be more helpful and get this issue fixed. Please contact us when you have a moment. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Apr 25, 2022 -

MATKINS03 responded

You have already heard from me. I already started a case and all they did was send it to the dealership whom left me a message continuing to say they do not cover it. So basically Nothing was done with customer relations in the issue. Just the manager saying they will not do anything. I called customer relations back and they stated, "it's up to the dealership, talk to them". When i asked to talk to a manager the phone rep said they won't do anything either. Wow! Bad service

April 24, 2022

A great place, very efficient and keeps their word on work and will get it serviced the time they tell you. Thanks Toyota of Claremont! More

by ANTHONY27875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olive
Apr 25, 2022 -

Claremont Toyota responded

It truly makes us happy to hear that our team worked hard to get you back on the road as soon as possible! We hope to see you soon! Take care! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2022

Efficiency timely courteous great service great selection of cars great pricing honest service advisors and knowledgeable salespersons More

by JOELNARANJO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Claremont Toyota responded

It's a pleasure to hear that you were impressed with our service and car selection! Thank you so much, and we look forward to doing business with you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 22, 2022

All and all Claremont Toyota is fast and efficient when you have a appointment and they know why your there for service! More

by GOGRAMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip
Apr 22, 2022 -

Claremont Toyota responded

It truly makes us happy to hear that you had a quick and easy visit! We look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 22, 2022

Good customer service, clean facility, just the wait time is long for service even with appts More

by BabyprincesaF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Claremont Toyota responded

Thank you for both your patience and your feedback. Providing prompt service is very important and we'll be working hard to make sure services are completed in a more timely manner. We hope your vehicle's running like new and we look forward to providing you with a 5-star experience at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 22, 2022

Excelente service Nice people Good environment Customer service I will recommend Claremont Toyota of Claremont More

by WERDAN03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Claremont Toyota responded

It's wonderful to hear that you were impressed with our service and facility! We hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Apr 25, 2022 -

WERDAN03 responded

Thank you

April 22, 2022

Excellent customer service and customer accommodates and customer and advice. And the wait was reasonable. More

by ANDYBOYTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Claremont Toyota responded

It gives us great pride to know that you enjoyed your experience here with our team! Hope to see you soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 21, 2022

first experience I’ll go back again there good customer service The sales person was so helpful More

by NICKHAWARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Lopez
Apr 21, 2022 -

Claremont Toyota responded

We are so happy you had a great first visit with us! We look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 21, 2022

Good lounge. They offer free coffee and water. Free wifi. It can get crowded in lounge. More

by JACKNIFE100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Sanchez
Apr 21, 2022 -

Claremont Toyota responded

It's wonderful hear that you were impressed with our facility and amenities! Thank you for choosing us and we hope to hear from you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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