Rick Mason
Rick Mason at Claremont Toyota
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Rick Mason

Internet Sales

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.8
45 Reviews

Dealership Experience

7 yrs, 1 mo

Industry Experience

7 yrs, 1 mo

4.8

45 Reviews

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45 Reviews of Rick Mason

March 15, 2024

Dealership Rating
Employee Rating

Being forced to write a review detracts from the experience. Being forced to write a review detracts from the experience More

by RMOORE1230
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2024

Claremont Toyota responded

Hi RMOORE1230, thank you for taking the time to leave a review. We appreciate your feedback and will take it into consideration as we strive to improve our customer experience. Please feel free to reach out if you have any further comments or concerns. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

February 01, 2024

Dealership Rating
Employee Rating

Everyone was super kind and helpful throughout my process of looking for a car, especially Rick Mason. I recommend friends and family coming to this location just to work with Rick during their car buying pr More

by YASMINEPADILLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fabricio Escobal

Feb 02, 2024

Claremont Toyota responded

Hi Yasmine! Thank you so much for your kind words and recommendation. We're thrilled to hear that Rick was able to provide you with excellent service during your car-buying process. We appreciate your support and look forward to assisting your friends and family in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

December 07, 2023

Dealership Rating
Employee Rating

Claremont Toyota is an awesome place, I always make business with them. I recommend the dealership. More

by EGOMEZVALLA
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Estrada , Scott Zalibra, Auto Technician

Dec 08, 2023

Claremont Toyota responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that you've had a great experience with us at Claremont Toyota. We truly appreciate your continued support and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

November 15, 2023

Dealership Rating
Employee Rating

Friendly staff. Very accommodating. We didn't want games or being pressured, and they were ok with it. The whole process was swift and painless. More

by RBTOPHOMES2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zepeda, Juan Munoz

Nov 16, 2023

Claremont Toyota responded

Thank you for sharing your positive experience with our friendly and accommodating staff. We're glad we could provide a swift and painless process without any pressure. If you have any more feedback or questions, feel free to let us know. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 11, 2023

Dealership Rating
Employee Rating

Reason I return is because of Ven - him and his team provided great service - Rick the internet manage is great at what he does also More

by MIGGS_08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa, Ven Songco

Oct 12, 2023

Claremont Toyota responded

Welcome back and thank you for sharing your experience. We are so happy to hear our team exceeded your expectations again! Congratulations on your new ride, we hope you enjoy it to the fullest! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 05, 2023

Dealership Rating
Employee Rating

Juan was pleasant and patient. He made the signing process a breeze. I would recommend him to my family and friends! More

by DURANJUDITH13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Chavez

Sep 06, 2023

Claremont Toyota responded

Congratulations on your new Toyota! We're so proud of Juan for making the experience go seamlessly. Welcome to the family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 01, 2023

Dealership Rating
Employee Rating

Excellent experience. Claremont has a very good inventory and had the vehicle we were looking for. We were an out of area buyer. We were directed to Rick Mason who handled More

by KIMYONHEIMCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Vera

Jun 02, 2023

Claremont Toyota responded

Thanks for making the drive to see us and welcome to our Claremont Toyota Family. We're happy to see Rick and our team did a great job getting you into the vehicle that you deserved and you drove home satisfied. We appreciate you sharing your experience and we hope to serve you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 24, 2023

Dealership Rating
Employee Rating

Follow up calls were nice to have as a Doctors office would call to remind you of appointment.. The wait was about 2 hours in the lobby were they have coffee and comfortable chairs.. More

by ROTORHEAD47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2023

Claremont Toyota responded

Thank you, rotorhead47! We strive to deliver quality service our customers will return for, and we're so pleased to hear you enjoyed your visit. We look forward to working with you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

January 04, 2023

Dealership Rating
Employee Rating

Took my Corolla for its 1st car service went well will take it again next time. More

by TRUEBLUE0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2023

Claremont Toyota responded

It makes us proud to hear that you had a memorable first service visit! Hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 28, 2022

Dealership Rating
Employee Rating

One of the best car dealerships I’ve ever worked with. Excellent customer service. Employees are super nice and helpful, and seem to really like working there. I wouldn’t want to buy a car anywhere else. More

by JENNMACK22
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Ortiz, Christian Barreto , Brandon Martinez

Oct 31, 2022

Claremont Toyota responded

We strive for feedback like yours, Jenn! Congratulations on your new ride & welcome to the family! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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