3,071 Reviews of Claremont Toyota - Service Center
Car was serviced in a timely manner Service person who wrote up my paper work was very friendly wrote up my paper work was very friendly More
Scott was awesome. He took care of the service concerns promptly and professionally. Keep up the good work . Thank you He took care of the service concerns promptly and professionally. Keep up the good work . Thank you More
Appreciated the lift rides Also liked how dealer gave me options on what he recommended to get done and how much it would be options on what he recommended to get done and how much it would be More
Went beyond my expectations to help resolve my problem that other dealerships turned me away that other dealerships turned me away More
I got my side Dore moldings on yesterday and it went fast only 35 min wait it looks good thank you only 35 min wait it looks good thank you More
I was told the service would be 90 minutes. To my surprise it took almost 3 hours. I was tired of waiting and went to ask about my vehicle and my car was ready the whole time no phone call no t To my surprise it took almost 3 hours. I was tired of waiting and went to ask about my vehicle and my car was ready the whole time no phone call no text. Scott my rep was nowhere to be found. I wouldn’t have mind waiting for 3 plus hours if he would have told me. More
Things have changed since this Covid pandemic - I was told by a service memeber that they are understaffed and doing the best they can. I guess it's a sign of the times. told by a service memeber that they are understaffed and doing the best they can. I guess it's a sign of the times. More
Claremont Toyota's service department treated me and my vehicle with the utmost care. I could not be more grateful for the thoughtful and consistent communication from my service advisor, Luis Macias. In vehicle with the utmost care. I could not be more grateful for the thoughtful and consistent communication from my service advisor, Luis Macias. In addition to Luis, the service manager made sure to personally involve himself with the unique case of my non-Toyota vehicle (BMW). Claremont Toyota service kept me up to date on the challenges they encountered procuring parts for my vehicle through BMW as well as advised me that some work BMW recommend was in fact, completely unnecessary! Trust goes a long way with service departments and I will continue to have my vehicle serviced here thanks to the fantastic service department staff and management. More
Friendly service. They were very busy with maintenance that day so my car took 1 hr longer than expected. Michael Lopez my rep asked me if I wanted to update my car pl They were very busy with maintenance that day so my car took 1 hr longer than expected. Michael Lopez my rep asked me if I wanted to update my car play for $80 and I agreed, but then when I went to pick up my car, no one explained how to use it. Michael was gone for the day and the cashier, valet or anyone at pickup didn't know either. I guess I'll just have to Google it! More
The service was perfect and the personal too…. Thank you …. The wait time was great …. The wait time was great More