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Claremont Toyota - Service Center

Claremont, CA

4.4
3,071 Reviews

3,071 Reviews of Claremont Toyota - Service Center

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February 11, 2022

Amazing service. Very attentive to the customers. Always keeping you updated on your car service. More

by JBERNARDINO0689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

February 11, 2022

Scott is the best service advisor! We would not take our cars anywhere else.he is honest and looks out for his clients. More

by ISTUDYEAGLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in service
Feb 11, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

February 11, 2022

Very good service. They had me in and out right after work and even got me my left to and from the dealer while my car was being worked on. More

by DOUGWAUGH416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Claremont Toyota responded

Hi, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2022

All the staff treat you like family. They listen too you and they will help you in any way they can. More

by JESSE98291711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Claremont Toyota responded

Hi, we're happy to hear you had such a positive experience with our team. Please don't hesitate to reach out to us if there's anything more we can do!

February 10, 2022

Waited 6 hours in the lobby. First one there last one to leave not sure why More

by KJSAN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marisela Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

My problem not fixed, I can’t be the only one with the Issue. But you have no problem up-selling me on service that I’m not having a problem with… More

by Jane911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can’t remember
February 09, 2022

I came back home and my oil life is still at 10% so now I'm not sure if the service was even done at all. Now I have to come all the way back this Friday out of my busy schedule. More

by DKHALIL1
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hugo A Ruiz Esquivel
February 09, 2022

Claremont Toyota very professional and courteous explained in great detail the process of the work and time frame was exactly as they said it would be will definitely return More

by JNEVAREZ5556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Feb 09, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

February 09, 2022

when the service is done , the cashier will not let you know, you will have to go ask her if the service is done i had to wait 40 minutes extra. because the lady will not tell me , i found that rude and s More

by ROCKMOS000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
the lady is not listed
February 09, 2022

Had a good experience. The dealer provided a free Lyft ride back to my home and free Lyft pickup later. More

by UCLAWNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
Feb 09, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

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