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Claremont Toyota - Service Center

Claremont, CA

4.4
3,087 Reviews

3,087 Reviews of Claremont Toyota - Service Center

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December 30, 2021

The service was very organized and timely. Had a positive experience servicing my car here. More

by C_JUSTIN
Recommend Dealer
Yes
Employees Worked With
Brenda Araiza
Dec 30, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

December 30, 2021

Their service was great! Very attentive to what I wanted so I ended up very happy with my purchase! More

by TANYA.PILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabrizio
Dec 30, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

December 30, 2021

Always provides great customer service. Friendly staff. Always on top of my service reminders when it’s due More

by MERCADOR70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivica Zupic, Richard Lopez, Adrian Romero
Dec 30, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

December 30, 2021

I Like the quick and simple check in, wish they offered free shuttles, but liked the waiting room. More

by LEOOROZCO59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garcia
Jan 05, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. Also, if you take a minute to fill out the survey you will be getting from the survey company Medallia we would greatly appreciate it. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

December 30, 2021

Courtesy, honesty, friendly, thoughtful, service widely, communication easily in mother language of mandarin and good manner provided by your agent of John Zhao at Claremont office. More

by CCM3359
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Zhao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Zhao
Jan 05, 2022 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Thank you for choosing Claremont Toyota for your vehicles service needs. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

December 30, 2021

My service advisor was friendly and helpful. I loved the comfortable customer waiting area, while I waited for my vehicle to be serviced, More

by KELLYWALPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

Quedaron de hablarme porque me Ivan a dar un carro de Renta y todavia no me hablan Porque mi carro no sirve la bateria estoy muy enojada More

by SANCHEZRAQUEL
Recommend Dealer
No
Employees Worked With
Marisela Guzman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
December 30, 2021

I’ve been going to this dealership since 2006 and have always received great service. More

by SV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

First service visit. Nice facility and customer waiting area. Staff friendly and nice. Great experience. More

by RONZRT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Macias Service Rep
December 30, 2021

Prompt service! They even provided lyft to home. Clean waiting room, good customer service and kept me updated via text messages on the status of vehicle. More

by RAMIREZDENNIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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