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Claremont Toyota - Service Center

Claremont, CA

4.4
3,093 Reviews

3,093 Reviews of Claremont Toyota - Service Center

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December 08, 2021

Two weeks of back & forth, towed in after 1st service & no car 3 days at a time, questions delayed and final resolve 4 days later. Waited for over one hour for pick up by Lyft only to find out they had bee More

by KAYWAKE62
Recommend Dealer
No
Employees Worked With
Hugo Esquivel
December 08, 2021

I bought my Toyota Highlander from Claremont Toyota and service my vehicle there. I will continue to have the maintenance of my car serviced with this dealership due to the excellent care and competence o More

by ASBORTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Gonzalez
Dec 08, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 08, 2021

Good work I like the service person helping doing god help friendly and quicker thanks More

by BERNARDOTORRES1176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 08, 2021

Phil the advisor was really helpful and provided great detail on the service that the vehicle required. Felt very comfortable and had a piece of mind on the vehicle. Really recommend the service. It is fa More

by JOHNVALENCIA81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
Dec 08, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 08, 2021

Had an appointment at 11am did not leave until almost 2pm what's the point of an appointment More

by FRIERSONANDREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marisela Guzman
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

Great job quickly done. Only thing was a bit of a wait to get inside even with an appt More

by LLAYALA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 08, 2021

Claremont toyota is the best service department. Accurate technicians and prompt service delivery. I highly recommend them. More

by RON_POWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 08, 2021

Professional service and in a timely manner. Did not do or suggest unnecessary work and i appreciate that More

by JENNAKAWAMOTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think it was a different guy other than Guzman who serviced my car. 5 stars., Ivica Zupic, Adrian Romero
Dec 08, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 08, 2021

Claremont Toyota Sales and Service Department employees has excellent customer service from the time that you enter the premises. Everyone is so pleasant and helpful creating a wonderful experience. I have More

by LVBEARD74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Osvoldo Godoy
Dec 08, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 08, 2021

Very good service and nice guys to take care me, they try the best at all More

by VUNGUYEN19848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

Dec 08, 2021 -

VUNGUYEN19848 responded

Good

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