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Claremont Toyota - Service Center

Claremont, CA

4.4
3,096 Reviews

3,096 Reviews of Claremont Toyota - Service Center

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September 02, 2021

Truck kept for 2 days, no part to do work. Waited over an hour to receive my truck because it was miss marked. Still waiting for part response. More

by DONNIMITE38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
September 02, 2021

service was great.. quick and easy drop off and I got a text when my service was done .. I also got a car wash great experience More

by FLORESTERESA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herman Sharkawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Romero
Sep 02, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 02, 2021

The people and dealership are fine, Why is there a charge to rotate tires with a oil change? No other dealer charges for this service. More

by WEROLLINS65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Araiza
Sep 02, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 01, 2021

Thank you being so quick on servicing my car. Kevin was so helpful. I was in and out in about two hours and the new system for returning your vehicle is better too. More

by KARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin from maintenance/service
Sep 01, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

September 01, 2021

I really appreciate the quick and easy check in. Hugo was very friendly and explained everything thoroughly! Everyone at Claremont Toyota is polite and helpful. 100% happy customer, I would never go anywhere More

by CLOPEZ0111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Ruiz Esquivel
Sep 01, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 31, 2021

Great service. S. Zalibra was an excellent service agent. Answers any questions without hesitation and is fully knowledgeable about work done there. Friendly and courteous. More

by BOOPIESFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
S. Zalibra
Aug 31, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 31, 2021

The Customer service I receive is quick and timely and Employees are professional and friendly. But pricing for services is not competitive and over priced. More

by LOVEQSTORM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brenda Araiza
Aug 31, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 31, 2021

Gabriel & Dawn were very professional always called me make sure I had everything the day of my service done was waiting for me outside right on time called me right away when my vehicle was done being pa More

by LEINSCHACHA01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabriel Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 31, 2021

Considering there were a lot of vehicles, the service was fast and friendly. The customer lounge is nice and very accommodating for all customers. This made the waiting time very enjoyable. More

by LUPEGCONTRERAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept Michael
Aug 31, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

August 31, 2021

Great service I enjoy coming to get my car service at the dealership. will be coming back go any additional service to be done to the car More

by PRECIOUSVIOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 31, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com

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