Claremont Toyota - Service Center

They were courteous and polite, but the wait was a bit too much with little amount of cars in line. I would really like to go back and get a car if the deal is right. too much with little amount of cars in line. I would really like to go back and get a car if the deal is right. More

I’ve used their service department before and had great experience. However, the last time I was there, I waited about 20 minutes before I was checked in. They said my advisor was on the phone. Someone eve experience. However, the last time I was there, I waited about 20 minutes before I was checked in. They said my advisor was on the phone. Someone eventually walked me in, and she was leaving a voicemail, so obviously it wasn’t a long important call to make me wait 20 minutes. I then waited for my car to be serviced. They recommended more work, which I agreed to one of them. I waited for a couple more hours, and then noticed almost all the customers were gone. I had been there, now, for 5 hours, so since they hadn’t called me that my car was ready, I went to check with my advisor. She was no longer at her desk, and the person who had helped me earlier let me know my advisor was gone for the day. She had me talk to my advisor’s “partner” or “team mate”, I forget the name she used. He then told me my car had been ready. When I asked how long ago it was ready, he told me an hour ago. I was furious. I proceeded to pay. When I checked my paperwork, it had listed the car as ready 2 hours prior to me checking. If I ever go back, I would not recommend the same advisor. She was very nice, but I am upset at the fact that I had to wait 2 hours extra, and that’s because I ended up checking in. Who knows how much longer I would’ve been there if I kept waiting. Everyone else there was great and helpful. More

I arrived early. My service advisor is very professional. Communication was great. Explained what was needed. The truck was done on time as promised. Highly recommended. Communication was great. Explained what was needed. The truck was done on time as promised. Highly recommended. More

I've been doing my services here since I have my first car on 2013 and again on my 2nd on 2016. Staffs are helpful and professional. Shout out to my finance advisor before Venedick Songco and my service a car on 2013 and again on my 2nd on 2016. Staffs are helpful and professional. Shout out to my finance advisor before Venedick Songco and my service analyst Jeremy Wright! I just wish that the company will offer more affordable service maintenance fee, labor fees and service parts fee. But overall experiences is good. More

I’m a customer of Claremont Toyota thanks to Jeremy Wright in Service. My daughter bought a car there recently knowing Jeremy would take care of the maintenance Wright in Service. My daughter bought a car there recently knowing Jeremy would take care of the maintenance More

Worst dealer, I took my car for service, I have to comeback 3 times because the job was done wrong. Never coming back to them, I’m taking my business to someone else. comeback 3 times because the job was done wrong. Never coming back to them, I’m taking my business to someone else. More

Excellent service! Everyone who helped me was friendly and relaxed. No one was pushy or pressuring or rude. Claremont Toyota delivers the best customer service of any Toyota dealership I’ve visited. That and relaxed. No one was pushy or pressuring or rude. Claremont Toyota delivers the best customer service of any Toyota dealership I’ve visited. That why I drive an hour and a half to be serviced there! More

Toyota of Claremont has always taken good care of everyone in my family. Always works on cars in a timely manner and their customer service skills are through the roof. Always a good time every time everyone in my family. Always works on cars in a timely manner and their customer service skills are through the roof. Always a good time every time I come in for service. More

Toyota of Claremont always takes great care of my Lexus, the prices are reasonable and the service is great, fast and efficient. They service managers do not try to sell me services that I do not need. I the prices are reasonable and the service is great, fast and efficient. They service managers do not try to sell me services that I do not need. I will recommend them to anyone paying too much for their Lexus service needs. More

The service was fast and friendly.I did not have a long wait at all. Hopefully this trend will stay for good! My next visit will be in November,more than likely! Keeping fingers crossed that it will be as wait at all. Hopefully this trend will stay for good! My next visit will be in November,more than likely! Keeping fingers crossed that it will be as fast and efficient as this visit was! More