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Claremont Toyota - Service Center

Claremont, CA

4.4
3,104 Reviews

3,104 Reviews of Claremont Toyota - Service Center

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December 01, 2020

Awesome customer service. Going to send people to Jeremy. Jeremy goes out his way to help. He has a lot of knowledge about the business. He is an asset to your company More

by BRONCOS4LIFEFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Dec 03, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 01, 2020

Eduardo Cardenas was great! Very friendly and helpful. He stepped in because Tony Sanchez was off on November 27th and was not available to service us like he did the last time. We came in for maintenance se More

by MARGARITAJULIANASMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Cardenas
Dec 03, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 01, 2020

This is where I bought my 2013 Toyota Camry and you have serviced my car ever since. Your employees in Service Department are all courteous and respectful. I have worked with Oscar Vergara (Service Advisor) More

by DELGADO_GILBERTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara
Dec 03, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 01, 2020

I needed a ride back home and these Toyota gentlemen saw me real need. They send out an Uber for me. They have been so good to me for 15 years! 3 cars by now have been bought there. More

by JSIQUEIROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Bates
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janeth Mestas
Dec 03, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 29, 2020

My experience at Claremont Toyota was great. Everyone was friendly and quick to assist me. I went in without an appointment for an oil change and service on my Rav4. More

by MARISOLFUENTES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Nov 30, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 29, 2020

The service is always great , and my car gets the upmost of care. Everyone is super nice , caring and proactively professional when dealing with there customers More

by ESMITHIV22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Fairman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivica Zupic
Nov 30, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 28, 2020

I just need an air to my tires but told me that I will wait for 1 1/2 hours since I didn’t have an appointment . The worst think is that. They made me wait for 2 hours seriously for air in the tires to th More

by JADELAYGO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service department
November 28, 2020

They do a great job but take very long. Your vehicle is there all day even when your paying for the service. Oil changes take very long More

by NADINEVASQUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 25, 2020

Very good service, especially by Scott Zalibra. The waiting area was clean and comfortable seating. The dealer was working on several cars at one time and did not have a major backup of people waiting More

by KRISTIE16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra
Nov 25, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 24, 2020

Upon arrival you can tell they have made adjustments for COVID and everyone's safety. Rather than having multiple people waiting to speak with the advisors next to each other everyone is waiting in their ca More

by PTHAIPHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier, advisor.
Nov 25, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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