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Claremont Toyota - Service Center

Claremont, CA

4.4
2,525 Reviews

2,525 Reviews of Claremont Toyota - Service Center

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May 10, 2024

Professional service. Technical abilities of service technicians is self evident from the quality of work performed on my vehicle. It indicates that they are well trained More

by RICO.PHILLIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
May 13, 2024 -

Claremont Toyota responded

Hi Rico, thank you for sharing your positive experience with our service technicians. We're thrilled to hear that their technical abilities and dedication to their work stood out to you. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 09, 2024

Tired of long waits for service. Will no longer be using your facility for service, as soon as contract expires. More

by KLKEMPTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabriel Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Claremont Toyota responded

Your time is valuable and we're disappointed that services are taking longer than expected. When you have a moment to speak, we'd like to learn more about these long waits, as we value your opinion, satisfaction, and business. Please contact us at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 09, 2024

The recorded mileage for this visit is incorrect. I did not get a brake inspection. I had to call to see if the truck was ready after 4 hours (oil change). When I called Scott the next morning to More

by TSORVETTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
May 10, 2024 -

Claremont Toyota responded

It's important we are providing accurate service and quality communication, which is why it's disappointing that you received neither. At your convenience, please contact us and we'll be happy to provide you with the correct mileage for your vehicle. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 09, 2024

I receive excellent service every time I get my car serviced. Luis and the staff are professional and nice! More

by VERONICAWASHINGTON75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis M
May 10, 2024 -

Claremont Toyota responded

Veronica, thank you for taking the time to share your positive experience with us! We are thrilled that Luis and our team provided you with excellent service. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 09, 2024

Excellent service by caring representatives. The representatives make all the difference with their interest to help the customer save money. More

by LOURDESUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Calderon, went out off his way to help me save. Excellent Service!!!!
May 10, 2024 -

Claremont Toyota responded

Hi Lourdes, thank you so much for your kind words! We are happy to hear that our representatives were able to provide you with excellent service. We truly appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 09, 2024

Oscar was very helpful, friendly and professional. Guest waiting room was very clean and comfortable. More

by RUDYACHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
May 10, 2024 -

Claremont Toyota responded

Hi Rudy, thank you for your positive feedback! We're glad to hear that Oscar provided excellent service and that you found our guest waiting room to be clean and comfortable. We appreciate your kind words and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 09, 2024

Was referred by my brother who also bought a vehicle at this dealership. They had what we wanted, called to xx availability. The following day we drove over and purchased vehicle. All went was like what More

by AZVELOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Claremont Toyota responded

Thank you for choosing our dealership, AZVELOZ! We're thrilled to hear you had a great experience purchasing your vehicle. Referrals are the highest compliment we can receive, so we're grateful for your brother's recommendation. If you have any questions or need assistance in the future, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 09, 2024

I like the salesman's service. He is honest no marketing tricks. I felt relaxed to deal with him. More

by EFCEV.WALNUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Claremont Toyota responded

Hi EFCEV, thank you for taking the time to share your feedback. We're glad to hear you had a positive experience with our salesman. Honesty and transparency are values we strive for in all aspects of our business. We appreciate your kind words and look forward to serving you again. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 09, 2024

Excellent service. Olive was professional and provided an accurate estimate prior to beginning repairs. Would definitely bring car back to this dealership for repair More

by JKALIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Vedoy Pratt
May 10, 2024 -

Claremont Toyota responded

Hi JKALIN3, thank you for sharing your experience with us! We're thrilled to hear that Olive provided you with excellent service and an accurate estimate. We look forward to welcoming you back to our dealership for anything you may need in the future. Thank you for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 09, 2024

Staff is friendly and courteous. Service is excellent. I am a fairly new customer and Claremont Toyt. is the best in the area. I have tried other local Toyota dealers and I rate More

by Maynor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo - Service Advisor
May 10, 2024 -

Claremont Toyota responded

Maynor, we are thrilled to hear about your positive experience at Claremont Toyota! Providing excellent service is our priority, and we are glad that you found our staff to be friendly and courteous. Thank you for choosing us - we look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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