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Claremont Toyota - Service Center

Claremont, CA

4.4
3,087 Reviews
Call Service Center (909) 542-1828

3,087 Reviews of Claremont Toyota - Service Center

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June 11, 2024

Kevin is the most amazing and friendly and trustworthy service advisor. I was extremely happy and will always request him. I am grateful More

by JBALBERBYRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin alvarez
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Jun 12, 2024 -

Claremont Toyota responded

Thank you so much for your kind words, JBALBERBYRD! We're thrilled to hear about your positive experience with Kevin. We'll be sure to pass along your feedback to him. Let us know if there's anything else we can do to make your experience even better in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 11, 2024

Was able to book quickly. Great service and great customer services. Will comeback. Thank you! More

by VIETSLEEPER540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Claremont Toyota responded

Hi VIETSLEEPER540, thank you for the glowing review! We're thrilled to hear that you had a positive experience booking with us and enjoyed our customer service. We look forward to welcoming you back soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 11, 2024

Perfect service. Glad to be with Toyota. Would recommend to friends and family. Than you. More

by CHACONKAT17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
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Jun 12, 2024 -

Claremont Toyota responded

Hi Chaconkat17, thank you for the positive review! We're thrilled to hear you're happy with our service and proud to have you as a part of the Toyota family. We appreciate your recommendation and look forward to continuing to provide you with top-notch service. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 10, 2024

Sales rep was honest and straight forward , finance department was a breeze. Great dealer ship. More

by CHUCKMLANGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abismael Jaime Sanch Jaime Sanch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabricio Escobal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Claremont Toyota responded

CHUCKMLANGLEY, thank you for taking the time to share your positive experience with us! We're thrilled to hear that our sales and finance teams provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 10, 2024

Thanks Phil Tarin excellent service. I appreciate for his help and will continue to ask him for help. More

by jans4uall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
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Jun 11, 2024 -

Claremont Toyota responded

Hi Jan, thank you for your kind words about Phil Tarin's excellent service! We're thrilled to hear that you had a positive experience and appreciate your support. If you ever need assistance in the future, feel free to reach out. We're here to help! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 09, 2024

A welcoming professional greeting ,great service and a very reasonable and relaxing atmosphere to complexion. More

by CGSBEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Jun 10, 2024 -

Claremont Toyota responded

Hi CGSBEAN, thank you for your kind words and 5-star review! We are thrilled to hear that you enjoyed our welcoming professional greeting, great service, and relaxing atmosphere. We appreciate your feedback and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 09, 2024

I felt that my customer loyalty was brushed aside with my last service issue. I had a recurring brake problem with a car that barely gets driven and the service advisor and service manager chose to disregar More

by JRADOGNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Wright
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Jun 10, 2024 -

Claremont Toyota responded

This is very disappointing to read, as this is something that should have been addressed by our team while you were here. At your convenience, we'd like to learn more about this and make sure we address this brake concern properly. We look forward to speaking with you soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 08, 2024

Excellent employees, efficient, clean waiting area and beverages available. Service writer Luis Macias does and outstanding job explaining any needed repairs More

by GLENNBOZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Macias
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Jun 10, 2024 -

Claremont Toyota responded

Thank you for sharing your positive experience, GLENNBOZAR. We're thrilled to hear that you found our employees to be excellent and our waiting area clean and efficient. Luis Macias will be delighted to hear your kind words about his outstanding service. We look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 07, 2024

I love Claremont Toyota, salesman are honest and always take care customers, nice place to buy a car ❤️❤️❤️ More

by EROQUE1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil tarin
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Jun 10, 2024 -

Claremont Toyota responded

Thank you for your positive feedback, Eroque! We're thrilled to hear that you had a great experience at Claremont Toyota. Our team takes pride in providing excellent service to all of our customers. We appreciate your business and look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 07, 2024

Time required for a given service is far too long. But far worse than that, is that it takes 15 to 20 minutes to get your car after you have fully checked out and are ready to drive off. The system is More

by JIMF3
Service Time
Recommend Dealer
No
Employees Worked With
Bruce Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Claremont Toyota responded

Jim, Your time is valuable, which is why we appreciate you bringing these concerns to our attention. We'd like to speak with you about this further, as we're always looking to assist our guests in as timely a manner as possible. Please contact us when you have an opportunity. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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