Mo Alsalamony
Mo Alsalamony at Claremont Toyota

Mo Alsalamony

Floor Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.4
82 Reviews
4.4

82 Reviews

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82 Reviews of Mo Alsalamony

September 01, 2026

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Employee Rating

Be aware Claremont Toyota they LIED. They promised you complementary services of your car like oil change and maintenance for every 5,000 miles or 5 times after you purchased the car. Th More

by Jbluong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: N/A

Sep 02, 2026

Claremont Toyota responded

I'm so sorry to read about your negative sales and service experiences. I can assure you that providing exceptional customer experiences is a top priority for our sales team, but it sounds like we've missed the mark here. If you would be open to it, I would appreciate you giving me a call so that I can get some additional details about what happened here and see what I can do to make things right. Sincerely, Angie Salazar - Customer Relations - 909-542-1670

Sep 03, 2026

Claremont Toyota responded

Hello again. Just to clarify - according to the Toyota manufacturing handbook, the oil changes are done every 10,000 miles. There are other packages you can purchase for more oil changes. I want to look into your contract deal to see what package you have purchased, but I will need more information to do so. Please give me a call. Best, Angie Salazar - Customer Relations - 909-542-1670

Sep 02, 2026

Jbluong responded

Its ok, I have already got my car oil changed outside, after your dealership didn't do as promised to your customers. . It cost me $75.00 but it worth it. It gives me a piece of mind knowing my car has completely maintaining.

Sep 03, 2026

Jbluong responded

Hi Angie, Toyota's hand book? Really? Do you really think the buyer reads manufacturer's hand book before they go to purchase the car? The buyer only listened to whatever the salesman have to say and what he/she promised. Angie, Do you read manufacturer's hand book before you go and purchase the car? I highly doubt that. I have bought a 2015 LEXUS, 2021-CH-R, 2023 BZ4X, 2025 Corolla from Longo Toyota, and the 2026 Camry in which I bought from Claremont Toyota because I moved to Pomona. Claremont Toyota should have a record of which car I have brought in for services. Anyway, it's ok, like I mentioned I've already changed the oil for my car elsewhere. FYI, I am going back to Longo Toyota on my days off next week to trade in my 2021 CH-R. Thanks again for the replies.

May 30, 2026

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Ven Songco and Ricky were the two people who noticed us and helped us from the moment we arrived. I especially want to recognize Ven Songco, who asked Ricky to assist my son and me. Unlike two other emp More

by Jose carrillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2026

Claremont Toyota responded

Jose, we're thrilled to hear about your experience with Ven and Ricky. Thank you for choosing Claremont Toyota, and we congratulate you on your new car!

July 17, 2025

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I had a fantastic experience with this dealership! The staff was incredibly helpful, and made the entire process smooth and stress-free. They were upfront, honest, and truly went above and beyond to m More

by Andre
Recommend Dealer
Yes
Jul 18, 2025

Claremont Toyota responded

We're thrilled to hear about your fantastic experience, Andre! Our team strives to provide top-notch service, and it's great to know that Mickey, Mohammed, and Daniel made your car shopping smooth and enjoyable. Thank you for sharing your feedback! Enjoy your new ride! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2025

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Great services and Very helpful. Would recommend to friends and family. Will comeback for another service More

by MIKEWIN2424
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 10, 2025

Claremont Toyota responded

Thanks, Mike! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot, and we can’t wait to welcome you back for your next service! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2025

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Great services and Very helpful. Would recommend to friends and family. Will comeback for another service. More

by MIKEWIN2424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Chavez, Jesse Velasquez

Apr 10, 2025

Claremont Toyota responded

Thanks, Mike! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot, and we can’t wait to welcome you back for your next service! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 01, 2025

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Claremont Toyota is not just a dealership. It’s a family that takes care of their guests. They will not make you leave disappointed. They will make it happen. When you go there you feel ho More

by Janin
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Zepeda, Ali Alkhafaji, Tommy Vang , Daniel

Apr 02, 2025

Claremont Toyota responded

Janin, thank you for your wonderful feedback! We're thrilled to hear you felt at home with us. Our team takes pride in treating every guest like family, and it's great to know we made a positive impact on your experience. We appreciate your support! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 01, 2025

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Muy bien dealer los empleados te tratan como en casa muy amables y te ayudan a tener una buena oferta. Recomendado . More

by GONZALEZ_12365
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Fabricio Escobal, Ben Sampie

Apr 02, 2025

Claremont Toyota responded

Nos alegra saber que se sintió como en casa con nosotros. Nuestro equipo se dedica a brindar un servicio amable y excelentes ofertas. Su recomendación es muy importante! Atentamente, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

March 29, 2025

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I like the atmosphere. I’ve bought my cars from Claremont. Their customer service is welcoming. More

by ZAVALA3OFUS
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Recommend Dealer
Yes

Other Employees Tagged: Tommy Vang

Mar 31, 2025

Claremont Toyota responded

We're thrilled to hear you enjoyed the atmosphere and our customer service. Your support means a lot, and we’re glad you chose Claremont Toyota for your car purchases. Looking forward to seeing you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 14, 2025

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prompt service and wonderful employees! they make everything easy and everyone is always so friendly. More

by JESS
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Recommend Dealer
Yes
Mar 17, 2025

Claremont Toyota responded

Thanks for your kind words, Jess! We're thrilled to hear you had a great experience with our team. We strive to make everything easy and enjoyable for our customers. Your feedback means a lot to us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 14, 2025

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Great staff got exactly what I was promised definitely going back for another car with you all More

by JA.GONZALEZVALLE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Reigstad, Tommy Vang

Mar 17, 2025

Claremont Toyota responded

We're thrilled to hear that you had a fantastic experience with our team. Looking forward to helping you find your next car. See you soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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