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Claremont Toyota - Service Center

Claremont, CA

4.4
3,086 Reviews
Call Service Center (909) 542-1828

3,086 Reviews of Claremont Toyota - Service Center

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June 06, 2024

I want to point out that Joseph Cozart is amazing sales person. He made us feel comfortable and never pressured us. He answered all our questions with impressive professionalism. More

by ERIKAOCAMPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Cozart, 5 Stars ⭐️
Report | Print
Jun 10, 2024 -

Claremont Toyota responded

Hi Erika, thank you so much for sharing your positive experience with Joseph Cozart! We're thrilled to hear that he provided you with exceptional service and made you feel comfortable throughout the process. If you have any more questions, feel free to reach out. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 06, 2024

It tooks 3. 5 hours-4H for oil change with an appointment. This is too much More

by KYLEYU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Report | Print
Jun 07, 2024 -

Claremont Toyota responded

We don't disagree with you. An oil change should be completed in a much more timely manner. We appreciate your patience and your bringing this to our attention. When you have a moment, we'd like to learn more about when you stopped by, so we can look into why it took this long. We look forward to hearing from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 06, 2024

My service advisor Phil is very knowledgeable and trustworthy. I been coming over 3 years and rate him 5 stars ⭐️ every visit. More

by HOWARDRTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Service department
Report | Print
Jun 07, 2024 -

Claremont Toyota responded

HOWARDRTK, thank you for your kind words about Phil! We are thrilled to hear about your positive experiences with him over the past 3 years. We appreciate your loyalty and look forward to continuing to provide you with excellent service in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 01, 2024

Phil Tarin is an amazing Service Advisor. He keeps us informed of the work and worked very hard to get work done by the end of the day. Phil is always great to work with. We always seek hi More

by LATENT_IMAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Tarin
Report | Print
Jun 03, 2024 -

Claremont Toyota responded

Hi Bob, thank you for sharing your positive experience with Phil. We are thrilled to hear that he provided excellent service and that you consistently seek him out. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 31, 2024

Muy buna atención en todo tipo de servicios personal muy amable estoy muy feliz con la atención que nos an brindado More

by AZUCENAGARCIAG88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Claremont Toyota responded

Hola AZUCENAGARCIAG88, nos alegra saber que haya tenido una experiencia tan positiva con nuestro equipo. Brindar un excelente servicio y crear un ambiente amigable para nuestros clientes es siempre nuestra principal prioridad. Gracias por tomarse el tiempo para compartir sus comentarios! Saludos, Equipo de relaciones con el cliente guestrelations@claremonttoyota.com 909-625-1500

May 30, 2024

Never tried to upsell repairs or service that was not needed. I trust my service advisor Scott to do what needs to be done at a fair price and when promised. More

by GCREIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Zalibra
Report | Print
May 31, 2024 -

Claremont Toyota responded

GCREIMAN, thank you for sharing your positive experience with us! We're thrilled to hear that you trust our service advisor Scott and that you found our pricing fair. We always strive to provide honest and reliable service to our customers. We appreciate your feedback and look forward to serving you again. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 29, 2024

The techs need to clean their hands before touching painted surfaces. My car was clean when it went in and came back with two oily hand prints on the hood. More

by MKEEGAN117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Claremont Toyota responded

It's important we return vehicles looking better than how they were dropped off, which is why this is disappointing to read. We'll be sure to address this with our team and we'll be making sure something like this is not repeated. Thank you for bringing this to our attention. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 29, 2024

SERVICE ON TIME RELIABLE PEOPLE CAREFULL GOOD ATTNETION FASTEST SERVICE GOOD SERVICE FRIENDLY PERSSONEL PERFECT More

by CEROBLES61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Claremont Toyota responded

Hi CEROBLES61, thank you so much for the fantastic review! We are thrilled to hear that you had such a positive experience with our team. Providing reliable and fast service, along with excellent attention to detail, is always our goal. We appreciate your kind words and look forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 25, 2024

You guys been very honest and puntual . Thank you. I feel I can trust yours service More

by ALIRIOSANCHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Claremont Toyota responded

Hi ALIRIOSANCHO, we're thrilled to hear that you found our team to be honest and punctual. Building trust with our customers is always a top priority for us. Thank you for taking the time to share your experience. We appreciate your feedback and look forward to serving you again. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 25, 2024

My wife and I were extremely happy with how quick and easy you all got us in and out.. amazing customer service! Thank you to Raul, Derrick, and Orlando. More

by JUANM.G1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Gomez
Report | Print
May 28, 2024 -

Claremont Toyota responded

JUANM.G1985, thank you for sharing your positive experience with us! We're thrilled to hear that Raul, Derrick, and Orlando provided amazing customer service during your visit. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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