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Claremont Toyota - Service Center

Claremont, CA

4.4
3,071 Reviews

3,071 Reviews of Claremont Toyota - Service Center

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April 24, 2024

My service advisor Danny was great at providing excellent service, I would definitely choose him as my advisor next time. More

by MARIANITA82.MX.28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Apr 25, 2024 -

Claremont Toyota responded

Hi MARIANITA82.MX.28, thank you so much for your positive feedback about our service advisor Danny! We're thrilled to hear that you had a great experience with him. We look forward to serving you again in the future. If you have any other feedback or questions, feel free to let us know. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

They had a lot of the vehicle’s we were looking at in stock compared to other dealers in the area. More

by TORRES-SAL
Recommend Dealer
Yes
Employees Worked With
Marcos Cruz
Apr 25, 2024 -

Claremont Toyota responded

Thank you so much for the positive feedback, TORRES-SAL! We're glad to hear that you enjoyed our vehicle selection. We love providing our customers with a wide variety of options to choose from. We appreciate your business and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

Long wait times and always looking for something extra to charge you. Service pricing super overpriced. More

by Ihatethisplace123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No Idea,
Apr 24, 2024 -

Claremont Toyota responded

We appreciate your feedback and we're discouraged to see you are dissatisfied with your experiences here at our service department. We strive to provide the best service possible, which is why we'd like the opportunity to speak with you and learn more about where we've been falling short. Please contact us when you have a moment. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

The place is clean, including the. Bathroom. Personnel were polite and respectful. Service advisor was in top of the situation. More

by IVA_VDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar vergara
Apr 25, 2024 -

Claremont Toyota responded

Hi IVA_VDL, thank you for taking the time to share your experience with us. We're glad to hear that you found our place clean and that our personnel were polite and respectful. We appreciate your feedback and hope to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 24, 2024

**third time I took car for service** did no explanation work done on this service...So left the 2 of 3 issues i ask to be looked at in the unknow. day light running lights fix.. How I do not know. radi More

by JAMMS324
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Claremont Toyota responded

Both your business and feedback are greatly appreciated. It's very discouraging to see that we've fallen short at each of your service visits. We pride ourselves on providing 5-star service each time, which is why we'd like to address each issue outlined in this review. Please contact us at your convenience. We are looking forward to speaking with you further about this. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 23, 2024

My agent was great, and very caring understanding and helpful. Please let him know. Thanks More

by RDORRAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacinto Campante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Claremont Toyota responded

Hi RDORRAIN, thank you for taking the time to share your positive experience with us! We're thrilled to hear that your agent provided excellent service. We'll be sure to pass along your kind words to them. If you ever need anything else, feel free to reach out. Thanks again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 23, 2024

Very professional staff and clean environment, amazing waiting area and plenty of drinks to choose from . Can't leave aside the fast service that is provided by this dealership. Thank you for the amazing More

by HECTORAHERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Claremont Toyota responded

Thank you for taking the time to share your experience with us, Hector! We're thrilled to hear that you found our staff professional, the environment clean, and enjoyed our waiting area and drink selection. We're glad to provide fast service and appreciate your kind words. We look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 23, 2024

The purchasing process was extremely pleasant. Edgar and Fabrizio made everything extremely easy and transparent. They’ll take care of you! More

by TIMOTHYPHILLIPSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabricio Escobal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Rodriguez
Apr 24, 2024 -

Claremont Toyota responded

Hi Timothy, we are thrilled to hear about your positive experience with Edgar and Fabrizio! Providing a seamless and transparent purchasing process is always our goal. Thank you for choosing us, and we look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 23, 2024

good service done on my car, helpful people & service advisor is knowledgeable, will come back for future service maintenances More

by MALDONADOERIKA324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vergara
Apr 24, 2024 -

Claremont Toyota responded

Hi Erika, thank you for sharing your positive experience with us! We're thrilled to hear that you found our service helpful and knowledgeable. We look forward to welcoming you back for your future maintenance needs. Thank you for choosing us! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 21, 2024

Luis Macias, your service advisor, was very helpful and accessible. The service Lead that helped out was also excellent. I haven't received elevated service like this from any other dealer in the past. Th More

by GRANILLOBRUNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Macias
Apr 22, 2024 -

Claremont Toyota responded

Hi GRANILLOBRUNO, thank you for your kind words! We're thrilled to hear that Luis and our team provided you with excellent service. We strive to go above and beyond for all of our customers. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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