Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Claremont Toyota - Service Center

Claremont, CA

4.4
3,071 Reviews
Call Service Center (909) 542-1828

3,071 Reviews of Claremont Toyota - Service Center

Sort by
April 16, 2024

Olive Vedoy Pratt is an AWESOME Service Advisor! Very friendly and helpful!! She has helped my wife with servicing our vehicles for years. I got her for the first time on this last service appointme More

by DAMON.NANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Claremont Toyota responded

Hi Damon! Thank you for sharing your positive experience with Olive! We are thrilled to hear that she provided you with exceptional service. We appreciate your loyalty and look forward to continuing to provide top-notch service for you and your wife in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 16, 2024

Buena atención al cliente pero después de recibir mi carro me di cuenta de que algo no está bien ya que necesita alineación mi carro More

by HERRERA.CERANO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Apr 17, 2024 -

Claremont Toyota responded

Nos decepciona ver que después de devolverle su vehículo, se dio cuenta de que una alineación era necesaria. Es importante que estemos completando todos los servicios y nos gustaría tener la oportunidad de asegurarnos de que se solucione esta alineación. Comuníquese con nosotros cuando tenga un momento y estaremos encantados de programar esta alineación para usted. Saludos, Equipo de Relaciones con el Cliente guestrelations@claremonttoyota.com 909-625-1500

April 16, 2024

I always have the best customer service and experience when I got to Claremont Toyota, everyone is always super helpful, friendly, and informative. Definitely the best Toyota dealership that I have ever b More

by JACQUELINEMEJIA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2024 -

Claremont Toyota responded

Thank you Jacqueline for sharing your positive experience at Claremont Toyota! We strive to provide excellent customer service and we're thrilled to hear that you found our team helpful, friendly, and informative. We appreciate your kind words and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 15, 2024

From the Start, everyone is friendly and attentive. I appreciate everyone from sales to service. Thank you Claremont Toyota Team…you are All the Best, keep at it. More

by FRUITION226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
Report | Print
Apr 16, 2024 -

Claremont Toyota responded

Hi FRUITION226, thank you so much for your kind words and 5-star rating! We are thrilled to hear about your positive experience with our team at Claremont Toyota. We strive to provide excellent service, and we are grateful for your support. We look forward to serving you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 12, 2024

Wonderful, as always customer care was great. Great CARE WAS TAKEN TO ASSURE OUR EVERY NEED WAS MET, More

by DANNYWHARRIS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Claremont Toyota responded

Danny, thank you for the glowing review! We are thrilled to hear that you had a wonderful experience with our team. Ensuring that all your needs are met is our top priority. We appreciate your feedback and look forward to serving you again in the future. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 11, 2024

I came for a basic service(oil Change). It went as expected and had no complaints More

by BRANDEN721SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Claremont Toyota responded

Hi Branden, thank you for choosing our service for your oil change. We're glad to hear that everything went smoothly and that you had a positive experience with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 11, 2024

Excellent service. Service rep was attentive and professional. My car was ready before the designated time which was awesome. I will always take my car to this dealeshi More

by MROBI10610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Claremont Toyota responded

We are thrilled to hear about your positive experience, MROBI10610! Providing excellent service and a friendly atmosphere are very important to us. Thank you for choosing our dealership and for recommending us to your loved ones and colleagues. We look forward to serving you again in the future! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 11, 2024

Took 2. 5 hrsto do a change oil even though i have an appointment. Then i told the guy i have a coupon and he just nodded. When im paying the coupon was not i More

by RAYAN_YAMBAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo esquivel
Report | Print
Apr 15, 2024 -

Claremont Toyota responded

Rayan, Your time is valuable and we're disappointed to see this took longer than expected and the coupon was not inputted at the time of checkout. We appreciate you bringing this to our attention, as it's important we make this process as seamless as possible. We will be sure to use this as a learning opportunity and we look forward to providing you with more prompt and quality service at your next visit. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 11, 2024

Excellent customer service with Kevin, he makes you feel welcome plus he speaks Spanish. He is always in a great mood! More

by BLANCA7HERRERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Apr 12, 2024 -

Claremont Toyota responded

Hi Blanca, thank you for sharing your positive experience with Kevin! We're thrilled to hear that he provided excellent customer service and made you feel welcome. We appreciate your feedback and look forward to serving you again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 10, 2024

Sales department is the worst I've ever experienced. However, Mike Marquez has gone above and beyond to make things right for me. If it weren't for him, I would have attained a lawyer to reverse the sa More

by HELLENA3113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos Cruz and Orlando Famirez were the worst experience I have ever had buying a car.
Report | Print
Apr 11, 2024 -

Claremont Toyota responded

Hellena, While pleased to see Mike has gone above and beyond to make things right, we're discouraged to see you've not been satisfied with your experience purchasing a vehicle here. We look forward to continuing to provide you with the quality service you deserve here at our service department and should you like to discuss your car-buying experience in any further detail, please don't hesitate to reach out. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Apr 11, 2024 -

HELLENA3113 responded

I would love to discuss my experience in more detail. Please contact me.

1
...
65
66
67
...
308