Clark-Knapp Honda

I took my 2025 CR-V in for its first service. They changed the oil and rotated the tires. After leaving, I noticed that I could hear a noise being made by one of the tires. It was a rhythmic nois They changed the oil and rotated the tires. After leaving, I noticed that I could hear a noise being made by one of the tires. It was a rhythmic noise that would occur with the turning of the tire. I assumedt the tire was out of balance. I called the dealership and asked if they balance the tires when they rotate them and explained the noise. The gentleman on the phone was helpful and said to bring it back in so they take a look at it and change out the tire if they needed to. So I go back, and they find like a weird low spot or something on the tire , and they say that it is ffrom us stopping hard or braking hard or something. They explain that when it was on the rear of the vehicle, we didn’t notice the noise, but once they moved it to the front of the vehicle, that’s when we could notice the noise. Despite what the gentleman on the phone told me, they now claimed there was nothing they could do for us other than sell us a new tire. They said we didn’t have any tire protection with our CR-V. I never had this issue with any of my Toyotas. Or actually any vehicles I’ve owned for that matter. I don’t recall stopping hard and anyway, and I don’t see how that could cause a problem on the tire. The dealership should’ve covered it. IIt was our first maintenance. It’s a brand new vehicle. I don’t think too highly of Clark Knapp or Honda at this point. I should’ve gotten anothert Toyota at Toyota of Pharr where I’ve gotten my other vehicles. More

Courteous and excellent customer service from Emmanuel Alarcon and the service department at Clark Knapp Honda. Alarcon and the service department at Clark Knapp Honda. More

Awesome service from Armando. He took very good care of my car. He explained the type of service performed and was very courteous. He took very good care of my car. He explained the type of service performed and was very courteous. More

Awesome awesome awesome awesome awesome awesome awesome awesome awesome good good awesome good good awesome awesome awesome good good awesome good good awesome More

Very good service. I had a fantastic experience. I would highly recommend it to my friends. I had a fantastic experience. I would highly recommend it to my friends. More

EXCELLENT SERVICE FROM EVERYONE THERE. HIGHLY RECOMMENDED. WILL DEFINITELY BE BACK FOR FUTURE PURCHASES. 100 HIGHLY RECOMMENDED. WILL DEFINITELY BE BACK FOR FUTURE PURCHASES. 100 More

Good service and friendly people. I like their vehicles they had in stock. A lot of choices. I like their vehicles they had in stock. A lot of choices. More

Irám was not pushy at all and made the buying process enjoyable. Great fast and helpful service. enjoyable. Great fast and helpful service. More

They were amazing and the service was awesome. It’s awesome to see people who care about there job. It’s awesome to see people who care about there job. More

I had an outstanding experience at Honda. From the moment I walked in, I was greeted warmly by the staff and made to feel comfortable. My salesperson, Mauricio, was incredibly knowledgeable, From the moment I walked in, I was greeted warmly by the staff and made to feel comfortable. My salesperson, Mauricio, was incredibly knowledgeable, patient, and helpful throughout the entire process. They took the time to answer all my questions and made sure I found the perfect vehicle for my needs. More