
Clark-Knapp Honda
Pharr, TX
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Excellent customer service. They listen to your needs and work with your budget; financing is available and they work fast. They listen to your needs and work with your budget; financing is available and they work fast. More
They always do a great job! Mr. Reyes is a great adviser. I received my car back at the announced time. Mr. Reyes is a great adviser. I received my car back at the announced time. More
I took my pilot in on 3 different occasions within a week time. The 1st two visits were not to my liking. The amount of time I spent there was the longest days ever. I understand the process andntime it time. The 1st two visits were not to my liking. The amount of time I spent there was the longest days ever. I understand the process andntime it takes but....No one set the time expectation no one followed up or checked on me to let me know how long it was going to take. And I had an appointment. I was there so long in the 1st 2 visits I could have test driven a car financed it and driven off the lot in a new pilot!! It wasn't until the 3rd visit when I was handed over to "express" that I received excellent service and feed back. I felt Valued as a repeat customer. My time and money were Valued. As a Loyal Honda owner and service customer i have no problem looking elsewhere for vehicles and service. I have purchased 3 pilots 3 accords (clark) and recently an hrv (at gillman) thank you for allowing me to offer feedback. Sales and express service are grt. Service is not so good. Sorry. More
This is by far the best dealership in the valley. They go above and beyond to ensure that their customers are taken care of and pay attention to the little details when it comes to assisting their cu They go above and beyond to ensure that their customers are taken care of and pay attention to the little details when it comes to assisting their customers with the purchase of a new vehicle. I will keep coming back to purchase my vehicles time and time again. More
Excellent service. Sales man Lee Roy was very helpful and did everything he could to assist us the best way possible. Sales man Lee Roy was very helpful and did everything he could to assist us the best way possible. More
Very attentive to our needs. Very helpful in explaining all of the tech in the vehicle. Very helpful in explaining all of the tech in the vehicle. More
My service lady, Susan, and her assistant were amazing! I’m coming again every oil change, thanks to their great work. I’m coming again every oil change, thanks to their great work. More
Reception was cordial and the maintenance service taken care of within the time I was told. care of within the time I was told. More