Classic Chevrolet Sugar Land

Went in for an oil change and was seen, serviced, and went on my way fast! went on my way fast! More

I visited the dealership for an oil change I did not have an appointment ,but it did not take long. an appointment ,but it did not take long. More

My Classic Chevrolet Suburban purchase was important, and my Service consideration was even more important. I am very happy with my Dealership selection especially your Service Department. I've received ou my Service consideration was even more important. I am very happy with my Dealership selection especially your Service Department. I've received outstanding customer service from Thomas Hlavinka, sharing my experience with anyone ready to make vehicle purchase. More

Everyone was so friendly and prompt to assist, had no wait at all! Easy process and explanation. wait at all! Easy process and explanation. More

Wonderful dealership with friendly staff i would recommend them to everybody they have the best services you can think of. Thank you very much Drew for your professionalism and friendliness. recommend them to everybody they have the best services you can think of. Thank you very much Drew for your professionalism and friendliness. More

I purchased a vehicle about a year and a half ago from Classic Chevrolet. At the time, I also purchased a warranty service they offer, the Platinum Package, which includes paintless dent repair, as well a Classic Chevrolet. At the time, I also purchased a warranty service they offer, the Platinum Package, which includes paintless dent repair, as well as windshield rock chip repair. I am currently in the process of trying to file a claim for a rock chip repair. The insurance that is listed on the warranty policy is IAS Warranty Inc. When contacting them they do not have my vehicle on file. They search their records via 2 methods, either the last 8 digits of the VIN, or the service contract number. The VIN is stated to be a Kia and is not registered to my name. And the service contract number is not accurate either. I am over a week into this ordeal, each time I call the dealership I have to call at least 6 times to speak to someone in finance if I speak to someone at all. I was promised a call back to ensure the policy was corrected. No phone call was made. No resolution has been found. Save yourself the trouble and take your business elsewhere. The only helpful people at this dealership have been the front desk workers answering the phone. More

Excellent customer service, little wait time, clean and comfortable waiting area. Communication from when your vehicle goes in and is out is great, they really keep you updated on every step. comfortable waiting area. Communication from when your vehicle goes in and is out is great, they really keep you updated on every step. More

Both the service and loaner vehicle service experience were seamless and very user friendly. Thank you Jeff in the Service department and both the clerks in the loaner department. I appreciate your great, were seamless and very user friendly. Thank you Jeff in the Service department and both the clerks in the loaner department. I appreciate your great, friendly service. More

The maintenance work seems to be rushed and done incorrectly. 2 tires were meant to be replaced the First time. They changed 1 damaged tire, and put back one of the old Damaged tires. It was suppose incorrectly. 2 tires were meant to be replaced the First time. They changed 1 damaged tire, and put back one of the old Damaged tires. It was supposed to be 2 New tires. Went back again. All they did was Patch the tire I Told them needed to be Changed. And now it’s leaking out Faster than when it had the nail in it. I called and texted but got No response. More

Sales and Finance made the process fast and easy. Very laid back atmosphere, never felt pressured. Will consider Classic for future purchases. Thanks! Very laid back atmosphere, never felt pressured. Will consider Classic for future purchases. Thanks! More