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Classic Chevrolet Sugar Land

Sugar Land, TX

Overview
Employees
Reviews
Vehicles
4.6
4,532 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 4,532 reviews

January 31, 2024

I think if we schedule a maintenance for a specific time, waiting 1-1/2 hours for an oil change is a little much. More

by skittrell2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (281) 491-9000.

January 30, 2024

Todo el servicio muy bueno, los empleados muy amables, buena calidad en el servicio, gracias More

by ale198361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Classic Chevrolet Sugar Land responded

¡Muchas gracias por la evaluación positiva! Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de ayudar!

January 30, 2024

First time I visited the dealership I bought a Chevrolet Silverado Trail Boss LT. Nice friendly staff waiting to help their customers. More

by herzogbilly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fady Arnout
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Classic Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 30, 2024

Misinformation from each employee. No one on the same side page. What an unpleasant first experience to have. Waited for 3 hrs! More

by ebonygmyles
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sanchez
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Feb 05, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 491-9000 so we can work towards a resolution.

January 30, 2024

The staff is always great and helpful. Irineo Sanchez in Service Department in particular makes sure I understand what's going on with my vehicle and advises accordingly. 5 stars for him, More

by fan064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irineo Sanchez gets 5 stars
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Feb 05, 2024 -

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 30, 2024

Drew is the best of the best. Top tier employee. I love this dealership and the people here. Melissa is so sweet and a joy to speak to. Thank you Classic! More

by aprilbarriga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
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Feb 05, 2024 -

Classic Chevrolet Sugar Land responded

Thank you so much for your positive comments about Classic Elite Chevrolet Sugar Land! If you have any further questions, please give us a call. We're always happy to help!

January 30, 2024

Always fast and on point with the service appointment. Also wait time is good in a good safe clean environment. More

by fjames.alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Classic Chevrolet Sugar Land responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 30, 2024

Working with Tony & Eric was a simple and easy process. They were very professional and got the deal done quickly as I did not have alot of time. They found what I was looking for and worked with us on my More

by jngrivera
Recommend Dealer
Yes
Employees Worked With
Tony Gomez, Eric Gomez
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Feb 05, 2024 -

Classic Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2024

Mohammed was so helpful! He was so courteous and attentive! His knowledge was astonishing . He helped us pick the correct vehicle for our family. More

by dianapamella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Sadrulula
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Feb 05, 2024 -

Classic Chevrolet Sugar Land responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

January 30, 2024

We had a very pleasant experience with Sal. He was very professional and made us feel at home. More

by tmacaraeg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal was awesome
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Feb 04, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! We look forward to your next visit! Take care!

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