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Classic Chevrolet Sugar Land

Sugar Land, TX

Overview
Employees
Reviews
Vehicles
4.6
4,627 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 4,627 reviews

January 31, 2024

I had very short waiting time and Jeff was very helpful. I also appreciated that the car went through the car wash. More

by Jacs420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
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Feb 04, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! We look forward to your next visit! Take care!

January 31, 2024

My request wasn’t listened to or performed I specifically asked for all my issues to be addressed and they weren’t also I truly feel like and procedure was done on my car that didn’t need to be done from my More

by terrickcoolcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 491-9000 so we can work towards a resolution.

January 31, 2024

My advisor Jeff Russie did an excellent job on checking me in. The work performed was excellent. More

by rj210012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Russie
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Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

January 31, 2024

Great customer service. Sal took care of all our needs and made sure to give us a quality experience. More

by bobbysanders0077
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Sadrulula
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Feb 04, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

Overall good experience with my salesman Lloyd. He was very patient and addressed all my questions. More

by Barton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Charpentier
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Feb 05, 2024 -

Classic Chevrolet Sugar Land responded

Barton, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

I think if we schedule a maintenance for a specific time, waiting 1-1/2 hours for an oil change is a little much. More

by skittrell2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (281) 491-9000.

January 30, 2024

Todo el servicio muy bueno, los empleados muy amables, buena calidad en el servicio, gracias More

by ale198361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Classic Chevrolet Sugar Land responded

¡Muchas gracias por la evaluación positiva! Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de ayudar!

January 30, 2024

First time I visited the dealership I bought a Chevrolet Silverado Trail Boss LT. Nice friendly staff waiting to help their customers. More

by herzogbilly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fady Arnout
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Classic Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 30, 2024

Misinformation from each employee. No one on the same side page. What an unpleasant first experience to have. Waited for 3 hrs! More

by ebonygmyles
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sanchez
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Feb 05, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 491-9000 so we can work towards a resolution.

January 30, 2024

The staff is always great and helpful. Irineo Sanchez in Service Department in particular makes sure I understand what's going on with my vehicle and advises accordingly. 5 stars for him, More

by fan064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irineo Sanchez gets 5 stars
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Feb 05, 2024 -

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. Please let us know if there is anything else we can do for you; we are more than happy to help!

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