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Classic Chevrolet Sugar Land

Sugar Land, TX

Overview
Employees
Reviews
Vehicles
4.6
4,536 Reviews
LARGEST SELECTION OF CHEVROLET'S IN THE GREATER HOUSTON AREA AND BEYOND Here at Classic Elite Chevrolet Sugar Land, it is our mission to PROVIDE A WORLD CLASS automotive EXPERIENCE. We have a huge selection of both new and used vehicles. Our goal is to provide every customer with an exceptional buying and service experience and we have a body shop for all your repair needs. With competitive prices offered on every new and pre-owned model for sale on our lot, you won't find a reason to visit any other dealership.
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13115 Southwest Fwy

Sugar Land, TX

77478

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Showing 4,536 reviews

August 24, 2023

The service was excellent. My service attendant, Chris, is very good at his job. He makes you feel welcome and listens to what service you want performed. More

by darstan53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 29, 2023 -

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2023

Excellent service. I got to wait for my suburban. Back on the road in one hour. More

by bkay999
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Classic Chevrolet Sugar Land responded

We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

August 24, 2023

Everyone in the dealership is very courteous and professional. Thank you very much. See you next time. More

by gueroent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2023

Great customer service and knows how to treat the customer when going through a problem with their vehicle. More

by treyvon35durant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2023 -

Classic Chevrolet Sugar Land responded

We're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2023

The experience was very time efficient for my schedule. I was in and out the building before I had a chance to get settled in which is a great change. More

by dsmit017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2023

Return customer, great attention to detail and service to support the purchase of a new vehicle. More

by groody1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Charpentier
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Aug 28, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Classic Elite Chevrolet Sugar Land

August 23, 2023

THE SERVICE DEPT. ( SINCE I GOT MY TRUCK IN NOVEMBER ) HAS BEEN EXCELLENT BUT AS FOR THE DEALERSHIP ITSELF LOUSY SERVICE. I HAVE TRIED TO CONTACT ARTURO SALAYANDIA IN More

by JMR672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
EVERYONE IN SERVICE DEPT. EXCELLENT & FRIENDLY CUSTOMER SERVIVE
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Aug 30, 2023 -

Classic Chevrolet Sugar Land responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

August 23, 2023

Great, friendly staff. Professional folks that make you feel at home. I will continue taking my truck for service at CE Chevrolet SL. More

by tommy_ingram2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Galvan
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Aug 28, 2023 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2023

Roberto in sales was very patient and helpful. Chris in F&I listened to my needs and works with us on financing options. More

by wwh1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I worked with neither of the above. Only Roberto and Chris.
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Aug 26, 2023 -

Classic Chevrolet Sugar Land responded

We're happy you found our staff to be so supportive during your experience here at Classic Elite Chevrolet Sugar Land. Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2023

Repair is Good, but lengthy wait and back end did not deal with warranty until I intervened. More

by ed.s.chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2023 -

Classic Chevrolet Sugar Land responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 491-9000 to discuss your concerns, as your satisfaction is of utmost importance to us.

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