Classic Chevrolet Sugar Land

Very tentative to their customers. Mike Jones sent text messages making sure if you need help on how you could contact him. Very pleased. Mike Jones sent text messages making sure if you need help on how you could contact him. Very pleased. More

Went in there for a torque converter replacement because my truck was shaking. The replacement did fix the shaking however now the tire monitor sensor and the anti theft lights are on. Called the dealership my truck was shaking. The replacement did fix the shaking however now the tire monitor sensor and the anti theft lights are on. Called the dealership to see if they could assist me, the receptionist was rude and had no sense of customer service and was not friendly. I get it working on a Saturday sucks but if you don’t like your job you can quit and find a new one. She then transferred me to a service advisor named “Isabella” she was no help. I told her my issue, she laughed at it and just went ahead and told me what I got my car serviced for… she then told me if I want to get their advice I need to pay $200. My truck did not have any of those issue when I brought it in… definitely not a good customer service or sales dealer ship, you’d expect a good treatment especially if you’re dropping 4K More

Chris in service and Aaron in sales are the best. We have been customers for over 10 years and Aaron has been there every purchase with us. We have been customers for over 10 years and Aaron has been there every purchase with us. More

I have always taken my car to this dealership because I bought it from them and I work close by. I have had Issues with service dept. but they always make it right. bought it from them and I work close by. I have had Issues with service dept. but they always make it right. More

I was a bit reluctant to visit at first, as I had been led to believe that I would be approved at other dealers, only to get the run-around. Sara assured me that Classic would be able to work with my chal led to believe that I would be approved at other dealers, only to get the run-around. Sara assured me that Classic would be able to work with my challenging financial/credit situation, and they did. Gavin was super nice and accommodating and John really did me a solid by getting my non-running trade in approved for much more than I expected, in addition to giving me a warranty. I am very satisfied with my purchase and highly recommend this team to anyone looking for a fair deal. More

The communication, knowledge and professionalism from employees makes the sales and service experience very efficient and rewarding for customers. It creates loyalty as well. This is the 2nd vehicle we employees makes the sales and service experience very efficient and rewarding for customers. It creates loyalty as well. This is the 2nd vehicle we have purchased from Classic Chevrolet Sugar Land. More

Great service. Mike jones in service department does a great job and always follows up Mike jones in service department does a great job and always follows up More

Service was provided very prompt and courteous. Service rep greeted me with respect and comfort Service rep greeted me with respect and comfort More

Customer service is great. nechanics are great and in a timely manner. Overall I like clssic nechanics are great and in a timely manner. Overall I like clssic More

Service advisor Thomas Hlavinka promptly fixed the coolant leak and sensor errors, demonstrating his expertise and commitment to reliable service. He secured preapproval from Ally Extended Warranty, e coolant leak and sensor errors, demonstrating his expertise and commitment to reliable service. He secured preapproval from Ally Extended Warranty, ensuring I wouldn’t incur any costs. His professionalism, strong work ethic, and dedication have earned my full trust. He is undoubtedly an asset to the dealership! More