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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,698 Reviews

2,698 Reviews of Classic Sugar Land - Service Center

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March 11, 2024

Bad customer service, bad staff service and other bad general issues. I can't use them again. More

by odia.nwosu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I can't remember
March 11, 2024

Rafael and the team were amazing with timing and customer service support and car was ready at the promissed timing More

by mcruz69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Alexandri
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2024

The representative Chris was very polite and informative about getting my 2019 equinox transmission serviced. More

by oldskoolmarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

Excellent service! Had a lot of work done on my vehicle, and everything was completed in a very timely fashion. More

by eh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jones
March 09, 2024

Mike jones was great to work with. He was friendly and on point. Spoke with the parts dept as well. They were fast and friendly. More

by Heath C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jones
March 08, 2024

I enjoy bringing my car here, it's convenient, the time they stated my car would be ready was accurate, the servicecrep was professional More

by kareece6962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

It was very comfortable experience from beginning to end, my service advisor was knowledgeable and helpful More

by Anil panjwani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Only disappointment was: there was only one vehicle in the 2nd service lane when I arrived. I was a few minutes early but it took almost 15 minutes before someone came out to help and it was the manager More

by christinepontbriand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Muy amable la persona que me alludo desde un principio muy amable en sus respuestas muchas gracias por alludarme siempre poreso las veses que tengo q ir a servicio de mi camioneta Chevrolet siverado 2022 More

by sramirez_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Best dealership and the best Drew around! I make the drive to come to this location every time. More

by aprilbarriga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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