Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,694 Reviews
Call Service Center (888) 306-4459

2,694 Reviews of Classic Sugar Land - Service Center

Sort by
February 01, 2024

Solid experience as always. convenient hours and peace of mind due to consistent solid work. Thanks! More

by rblacklock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2024

Brought my car in for oil change, air filter and tire rotation. Was very pleased with the service, just took longer than expected. More

by dkuligowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas hlavinka
Report | Print
Feb 04, 2024 -

Classic Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

February 01, 2024

Promised and did not deliver my personal testing of ventilated seating in new Bolt on the lot. Wasted trip. More

by conanb1
Recommend Dealer
No
Employees Worked With
Drew Hoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to discuss this with you. Please reach out to us at (281) 491-9000 at your earliest convenience to discuss how we can turn your experience into a positive one.

February 01, 2024

The staff was very friendly and got me in and out quickly. Very good experience More

by erin.b.garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irma
Report | Print
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 01, 2024

Completed inspection and paperwork required for my automobile registration renewal within their estimated time of 45 minutes. More

by ajb537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael Alexandri
Report | Print
Feb 05, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

I think if we schedule a maintenance for a specific time, waiting 1-1/2 hours for an oil change is a little much. More

by skittrell2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (281) 491-9000.

January 31, 2024

My request wasn’t listened to or performed I specifically asked for all my issues to be addressed and they weren’t also I truly feel like and procedure was done on my car that didn’t need to be done from my More

by terrickcoolcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 491-9000 so we can work towards a resolution.

January 31, 2024

My advisor Jeff Russie did an excellent job on checking me in. The work performed was excellent. More

by rj210012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Russie
Report | Print
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

January 31, 2024

Excellent service, got my vehicle taken care of promptly, easy to schedule maintenance on my vehicle More

by kbatchelor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Bodily
Report | Print
Feb 04, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2024

I had very short waiting time and Jeff was very helpful. I also appreciated that the car went through the car wash. More

by Jacs420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Report | Print
Feb 04, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! We look forward to your next visit! Take care!

1
...
110
111
112
...
270