2,677 Reviews of Classic Sugar Land - Service Center
Service technician was nice, helpful, knowledgeable, and curtious did not have to wait to long curtious did not have to wait to long More
The team was very helpful and delivered my vehicle to me in a timely manner. in a timely manner. More
Classic Elite Chevrolet Sugar Land is a reliable, professional service center. They honor your scheduled appointment time with a service rep greeting you upon arrival. The service rep discusses your professional service center. They honor your scheduled appointment time with a service rep greeting you upon arrival. The service rep discusses your requests and advises you of the costs. They give updates as the job is being performed. When completed, they discuss what was done, the charge and lead you to the payment center. More
The service advisors are attentive. They typically try to service what the vehicle needs. The service advisor follows my instructions concerning service, and the shop washes the vehicle They typically try to service what the vehicle needs. The service advisor follows my instructions concerning service, and the shop washes the vehicle at the end of service. More
We received great, fast and efficient service throughout the whole process. Everyone is attentive and ready to help every step of the way. the whole process. Everyone is attentive and ready to help every step of the way. More
Brought my truck in after a wreck. My wheel was torn off my Tahoe in the accident. Which after seeing knew it needed to be replaced. When I went to pick my truck up yesterday the lady My wheel was torn off my Tahoe in the accident. Which after seeing knew it needed to be replaced. When I went to pick my truck up yesterday the lady told me we fixed the wheel we fixed it. I took her word and proceeded to drive off. As I did I herd noises coming from my wheels. Then cars next to me flagged me down saying your wheel is about to fall off. I immediately took it back and let them know they did not fix and simply put a broken wheel back on my truck and send me in traffic putting my life in danger. Then it was misfiring which it did not do before the accident. Which they saw and did nothing to fix. I expected my truck to look and run like new like it did before accident. I'm so disappointed in the work right now. More
Erik Lazo and the staff at Classic are amazing. Erik was able to give me a same day appointment and took my keys at my appointment time. He was very courteous, great customer service. Speedy and Erik was able to give me a same day appointment and took my keys at my appointment time. He was very courteous, great customer service. Speedy and friendly service and checkout. More