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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,677 Reviews

2,677 Reviews of Classic Sugar Land - Service Center

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November 14, 2023

I was recommended to Mr. Bridgewater who works at Classic. I was not disappointed. His service and attentiveness to my needs were appreciated. More

by bclandingham66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Bridgewater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 14, 2023

Great service center. Come there because of great service from Carlos and Melissa. They always make sure everything is taken care of. More

by amymerkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

November 14, 2023

Every time I go to Classic Chevrolet, I have a good experience. I have had my Trailblazer for almost one year and have come in for 2 oil changes and to get the radio replaced (there was an issue with s More

by ashleynt1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 13, 2023

Fast, reliable and amazing work! Only thing that needed improvement was setting expectations when pulling up to the service dept. i was in my car for a minute, not knowing what i was More

by briansariol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

Briansariol, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 13, 2023

Great customer service. Job was done really really well and very very fast every time I go there. More

by rudyajtr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

November 13, 2023

Excellent, and quick ! Rick communicate perfectly I would definitely go back and get my service done More

by alexprez.96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

November 13, 2023

Gordon has always been very accommodating to our busy schedule. Always willing to call when our vehicle is ready. More

by harrel.clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land! We sincerely value your business and look forward to your next visit!

November 12, 2023

Am sure there are great people there but we have not received the best of services from them. We sent out the radio to be fixed, we did not get a loaner car and after the car being at the shop for 8days More

by silkbless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Hoth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Classic Chevrolet Sugar Land responded

We regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (281) 491-9000 when you have a chance. Thank you, and we look forward to hearing from you.

November 11, 2023

Great customer service at classic elite service department. They’re able to get you in and out of there quickly. My service advisor I. Sanchez is always professional and friendly. Explains everythi More

by bmendez26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I. Sanchez
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thanks for highlighting Sanchez who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 11, 2023

I have always received excellent service from Elite Classic Chevrolet whether it be the service department or the body shop More

by Larryllambert1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jackson
Feb 02, 2024 -

Classic Chevrolet Sugar Land responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

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