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Classic Sugar Land - Service Center

Sugar Land, TX

4.6
2,878 Reviews

2,878 Reviews of Classic Sugar Land - Service Center

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September 22, 2025

All service staff encounters where pleasant and didn't feel as if they didn't want to be there. More

by rodcolon
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

Both Danny and Miguel did a great job helping me with my new truck purchase More

by ryan@critical-engine.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2025 -

Classic Chevrolet Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Classic Elite Chevrolet Sugar Land!

September 18, 2025

Chris Hogan made the process easy and simple. The work done on my suburban was done correctly More

by sg_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hogan
Sep 19, 2025 -

Classic Chevrolet Sugar Land responded

Thank you so much for your kind words! We’re thrilled that Chris provided such thorough and attentive service. We’ll be sure to share your praise with him—Chris will be thrilled! We truly appreciate your feedback and your trust in us.

September 18, 2025

Irma was very friendly and informative. Had my car done in a timely matter. Will definitely go back to her. More

by aguzman13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Velasquez
Sep 19, 2025 -

Classic Chevrolet Sugar Land responded

Thank you so much for your kind words! We’re thrilled that Irma provided such thorough and attentive service. We’ll be sure to share your praise with her—Irma will be thrilled! We truly appreciate your feedback and your trust in us.

September 18, 2025

Everyone there is always very helpful. The service rep Irma is amazing. Definitely recommend. My car was ready earlier than I thought it would be. More

by jgraebert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Classic Chevrolet Sugar Land responded

Thank you so much for your kind words! We’re thrilled that the service team provided such thorough and attentive service. We’ll be sure to share your praise with them—they’ll be thrilled! We truly appreciate your feedback and your trust in us.

September 18, 2025

Worst service department experience. Needs revamp of employees and technicians, that listen instead of assuming they know more about the vehicle issues for why we there. Sat for a long t More

by Lee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Female
Sep 19, 2025 -

Classic Chevrolet Sugar Land responded

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide. We’d like the chance to learn more and make it right—please reach out to Ronnie Calda or via email at rcalda@classicofhouston.co m so we can address your concerns

September 18, 2025

Quick service and good customer service. It was easy to set up an appointment and thankfully took less than an hour for an oil change. More

by summerelisee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Busby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Classic Chevrolet Sugar Land responded

Thank you so much for your kind words! We’re thrilled that the service team provided such thorough and attentive service. We’ll be sure to share your praise with them—they’ll be thrilled! We truly appreciate your feedback and your trust in us.

September 17, 2025

Irma Velasquez is my service dept. person. She is a great person and helps me when I need my Truck Serviced. She should be in Management because she takes care of the Customers and tre More

by Blueman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adela Serrata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fady Arnout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Bridgewater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Alexandri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Petit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mcbride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Saenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Cypert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irma Velasquez
Sep 20, 2025 -

Classic Chevrolet Sugar Land responded

Thank you for the wonderful feedback! We’re so glad Irma takes such great care of you—she truly goes above and beyond for our customers. We’ll be sure to share your kind words with her and the team! 🙌🚗

September 17, 2025

Just brought my car in for driver and passenger window tint. Great job! Thanks for the service. More

by bwilson1948
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2025 -

Classic Chevrolet Sugar Land responded

Thanks! We’re glad you’re happy with your new tint and that the service went smoothly. Enjoy your ride! 😎🚗

September 17, 2025

Advisor and shuttle service driver professionalism and friendly. Excellent time to service.and complete repairs More

by pdesdier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil and shuttle driver
Sep 20, 2025 -

Classic Chevrolet Sugar Land responded

Thank you! We’re glad our advisor and shuttle driver provided friendly, professional service and that your repairs were completed efficiently. We appreciate you! 🙌🔧

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