Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Classic Ford Sales
Smithfield, NC
649 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 649 reviews
Helpful February 22, 2023
The service was wonderful. our sales person was very good at her job.She answer all our questions.We we’re very pleased with everyone there. our sales person was very good at her job.She answer all our questions.We we’re very pleased with everyone there. More
by Susieholmes57
Employees Worked With
Abriana Tellez Pinedo
February 03, 2023
Went there on a Saturday and they had 5 sales and only one finance guy. We were paying cash so we had to wait over 3 hours. I was also told by the salesman that he would take care of making sure my insu one finance guy. We were paying cash so we had to wait over 3 hours. I was also told by the salesman that he would take care of making sure my insurance transferred over. NOT, found out he would not be able to which make sense. I drove a week without insurance. More
by user777
Employees Worked With
Jackson
December 30, 2022
The service department and staff are very friendly. Just a little slow in the service department. But I’ll blame that on probably not enough help and not paying the help enough. You know it’s today’s t Just a little slow in the service department. But I’ll blame that on probably not enough help and not paying the help enough. You know it’s today’s times. More
by jgerrell
Employees Worked With
Brian Johnson
December 17, 2022
Set an appointment a month in advance for a recall issue. Took car in and after waiting an hour I was informed they don't have the part in stock. Now they knew I had an appointment and what for. They should Took car in and after waiting an hour I was informed they don't have the part in stock. Now they knew I had an appointment and what for. They should have made sure the part was in stock when I got there or called before hand to change the appointment. More
by wskipper
Employees Worked With
Lou Bain
December 12, 2022
We were gave the run around and was let believe under false pretentiousness as if we had it the car.We made 2 trip there that was a waste of time and gas .I will make the publicly known of my reviews.We false pretentiousness as if we had it the car.We made 2 trip there that was a waste of time and gas .I will make the publicly known of my reviews.We were told the hard was over and to come back next day all looked good and to be there 10 sharp that complete process. We were told they tried to get in touch be we never received any thing until a few minutes be 10am roughly 8 minutes before we got there was told in front of everyone in open out door we were denied and could not help us .We received no explain,was told thanks for coming by and lady sales person walked off. I have been denied thing that's not the problem, this was poor very poor professionalism and led under enormous of false pretense that we had the car,her exact words were the day before that hard part was over just had to get the car the there (at anotherstore) and process . I had never been done so poorly and was so embarrassed how we told in fo of everyone about my denial and this breaks laws under the privacy acts. I work for a large financial institution and I know the laws and all were broken. I will be in contact with your corporate and a legal attorney. I will let you this will go public.I will get this to every one , I do have close friends that works with news . This will not the last of it . I have never been treated so poorly. More
by angieferguson36
Employees Worked With
Tabatha Morgan, Jackie Dickens
