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Classic Ford Sales

Smithfield, NC

4.4
649 Reviews

1324 Brightleaf Blvd

Smithfield, NC

27577

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Showing 649 reviews

July 19, 2022

fast and efficient service department my inspection was done in less than 30 minutes (w/ appointment) very friendly staff clean & spacious waiting area w/ free coffee and snack machine More

by csquinn2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Dickens, Tyler Capps
July 13, 2022

Good service department poor website no price list no services were listed like to know what I am getting More

by Twaltermba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department all good
July 02, 2022

Got a flat tire nearby. Being from out of town, and not knowing where to go, was directed to this dealer, by an elderly gentleman who happened to drive by and see my tire. More

by Jsantner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure but they were in the service dept.
June 29, 2022

I used this dealerships repair shop only. I've never purchased from this dealership. The quality of work is great; however the technician crew is severely understaffed. This made my 2 day More

by Tj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
June 28, 2022

Had my car in for check engine light, took them 2 weeks to look at it. Finally after the service manager John got involved, got it in and took 2 hours to fix. Find a different dealership More

by Nojoke69
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Jones, Jackie Dickens, Lou Bain, Tyler Capps, Omar Rebollar
June 23, 2022

The ordering process through Classis Ford went smoothly (with Stan's help) and taking delivery of my new Ford Maverick truck was a simple and painless process. Kevin Merritt was great to work with, so ple More

by bohanman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Merritt - 5 stars!!
June 21, 2022

Had my 2021 F150's first service today. Was very pleased with the experience. Check in time was minimal and the service was completed quickly. Service rep was courteous and professional. More

by Dpfarmer553
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian C Johnson
June 10, 2022

It was the best buying experience I’ve had. They were professional and did everything to get me the best deal on trade and my buying experience. I will continue to use their service department More

by Darlene.tice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Capps
May 24, 2022

Dropped my 1996 Explorer on Sunday night, check engine light was on. Classic called me on Tuesday, saying they were a bit busy, would get me on the schedule as soon as possible. I went to Classic on Frida More

by cfj282a I
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not get a name
April 26, 2022

Excellent fast courteous repair! My Ist time here and will definitely be back! Beautiful facility and very clean. Everyone I encountered was friendly! April in service was very nice! More

by Carmen McClenney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April in service
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